Stop wasting your team's time going from room to room and floor to floor just to see if a room is ready for inspection. When you buy through links on our site, we may earn an affiliate commission. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Housekeeper for (Marriott Chateau Champlain/ Loews hôtel Vogue Montréal) many years of experience. Your job duties are to clean hotel rooms and the hotel’s common areas, including hallways, lobbies, restaurants, fitness centers, and business centers. Over the last 20 years, there have been tremendous technological improvements when it comes to building hotels, the equipment that supports operations, and even the guest room furnishings. Check out this list of helpful housekeeping tips and tricks for hotels. In one of my older hotels we followed a 20 steps of room cleaning, which was made after a lot of time and motion study by senior housekeepers. 1. Check out this list of helpful housekeeping tips and tricks for hotels. A housekeeper is a staff member who performs cleaning duties in these establishments. If your hotel offers spray for you to mop the floor, spray the floor generously and mop the entire floor, again front to back. Creating the most effective housekeeping checklist doesn’t have to be overwhelming. When crafting the perfect hotel experience for your guests, part of the plan has to include top notch housekeeping routines. On the other hand, in some hotels, the typical room attendant needs 20-30 minutes to clean a room properly. In this day and age, one or two bad reviews online can be the kiss of death for a business, and for better or for worse, business owners need to be aware of that possibility. And, what’s worse, if guests feel one part of their room hasn’t been adequately cleaned, they may assume the rest of the room isn’t getting enough attention, either. To remove hairspray on mirrors, Paulette Sable, executive housekeeper at the Hotel Monteleone in New Orleans uses very hot water instead of window cleaner. No matter how big or small the house is, without having a plan and a tick list to stick to you will not only miss tasks but also take longer in things that do not have to … In the hospitality industry, creating the perfect experience for visitors and patrons is paramount. The most important quality an aspiring hotel housekeeper needs to have is the ability to create a flawlessly clean room very quickly. Ever wonder what it's like to be a housekeeper in a large hotel? The following steps will assist you to clean a hotel room under 30 Minutes: The above-steps will surely educate you on how to be a faster hotel housekeeper. Make sure to look under the tables and under the edges of other furniture to make sure no trash is left. The standards are very high there. So part of the hotel housekeeping tip and trick that you need to adopt is to ensure that your hotel housekeeper confirm that the water heater in the room is functional before assigning a guest to the room. Michelle Levendal, executive housekeeper at the four-star Capetonian Hotel in Cape Town, runs the housekeeping department. Of course, quality should always come first, but if you work fast with quality, you will not only feel accomplished but will make your clients' stay enjoyable and comfortable. If a pillow is not fluffed, dust is left on the dresser or the first piece of toilet paper isn’t carefully folded, the feel of the whole room becomes stale. This is where housekeepers must knock twice and say "housekeeping" and upon entering the room again announce themselves once more in case the guest didn't hear them from outside the room. Pull clothes out of the dryer and hang immediately. Is housekeeping opt-out right for your hotel? This way, you can position yourself in the best way to get hired. Remove dirty linen and any waste and rubbish from the room. Ty in advance. Once finished, leave the room with a neutral odor and at a balanced temperature. A career as a housekeeper . How To Be A Faster Hotel Housekeeper: Duties Of Hotel Housekeeper, Steps to Clean a Hotel Room under 30 Minutes, Replenishing guestroom amenities, e.g., drinking glasses, toiletries, and notepads, Putting out the garbage and room service trays, Picking up and returning clean laundry items, Organizing and stocking housekeeping carts, Informing the maintenance department about things that needed service, Keeping the hotel's confidentiality and security standards, Valuing "do not disturb" signs and the guest's privacy. If your hotel offers mopping solution, use it to mop the floor from back to front so you do not leave footprints. Some housekeepers may be assigned with special cleaning duties while other housekeepers only clean guest rooms. Depending on the size of the hotel where you work as a housekeeper, you either clean an assigned section of the hotel during every shift, or you clean certain rooms within one shift. Do not pile anything but socks, undies or towels in a laundry basket. Many housekeepers report that starting with a “blank slate” gives them the easiest job of cleaning a room. These can protect your mattresses from not only liquids and stains, but also dust mites and allergens. Instantly know the status of every room in your hotel. Will I move faster & how? Guide the recruiter to the conclusion that you are the best candidate for the hotel housekeeper job. Every housekeeper has a lot of things to do in a day. I found this one somewhere and it is helpful I guess …. This will help ensure that all hotel guests enjoy their stay and feel comfortable that the rooms in your hotel are properly cared for. Doing all the things efficiently in 30 minutes is challenging. This is also about getting organised and fighting back. In order to help prevent the dreaded bad review, there are a number of things that business owners can do, but none more important, perhaps, than having a thorough and efficient cleaning and housekeeping plan in place. Most hotels train housekeepers on the job; the new housekeeper is expected to work efficiently while following rules and meeting expectations. For minimal bacterial transfer, start cleaning in the bedroom and then clean the bathroom area. Throw all the laundry in the wash before you start breakfast. Double check for hair or scuffs that may be on the floor. If it's a suite dishes clean and surfaces done. I am moving a little slow & missing minir things? The housekeeping team works for an average of 8 hours a day, and they either clean the rooms individually or work as a pair; the latter is most common for big properties. The Alcazar is reader-supported. The above-steps will surely educate you on how to be a faster hotel housekeeper. More of a design idea than a true housekeeping tip, one thing that can help save your hotel a lot of money is to use mattress protectors. Vacuum cleaning is essential as it keeps maintaining hotel carpets and prevents the build-up of dust; if done correctly, it will lift the carpet pile. How to demonstrate the value of revenue management to property owners, Rebuilding group guest booking confidence with cleaning tech, The role of technology in managing operational complexities in the COVID-19 era, Housekeeping Department: COVID-19 crisis management framework, How housekeeping opt-out might change post-Coronavirus, Solving housekeeper staffing issues through retraining. You should also shake out the curtains every few days to knock the dust off of them before vacuuming the floors. If their room isn't spotless, there's a good chance they will not come back to your property again. I'm efficient and professional in my work and behavior. A housekeeper must be able to notice the most minute details. First things first: Open room windows, if applicable This can take a few extra seconds of time in each room, but the difference it makes can be huge. Make space for yourself. The number of hours per housekeeper varies; however, each hotel has its standard time spent per activity. Guestroom credit values were adjusted so that room attendants received twice the credits for cleaning a checkout room than for a stayover room. Housekeepers at their most efficient keep everything they need on a handy cart so that it can be brought from room to room very easily. The duties and responsibilities of hotel housekeeper include but not limited to: How to be a faster hotel housekeeper takes a lot of practice, strategies, and experience. Lauren Feeley is a freelance writer and consultant for The Champagne Lodge, a boutique hotel located in Willowbrook, IL, near Chicago. Research the requirements to become a hotel housekeeper. Hotel housekeepers make sure rooms are stocked with plenty of toilet paper. This helps improve sanitation and overall cleanliness. The job of a hotel housekeeper is to keep an assigned number of rooms clean. How To Make A Housekeeping Budget For A Hotel, The 7 Best Leather Sofas: A Buyer’s Guide, The 7 Best Carpet Cleaner Vacuums: A Buyer’s Guide, The 7 Best Outdoor Umbrella Stands: A Buyer’s Guide, The 7 Best Value Double Bed Mattresses And Accessories, The 7 Best Kitchen Carts: A Buyer’s Guide, The 7 Best Lightweight Folding Luggage Carts. This includes a variety of services depending on the room's occupants. The second guests walk through the door they begin analyzing the cleanliness of their room. Region’s Housekeeping Staff Consistently Redefine Going the Extra Mile, How augmented reality can supplement hotel mobile learning. If you are a housekeeper, you should not only learn how to clean the hotel room properly; you should also know how to be a faster hotel housekeeper. Aside from having a place to lay our heads and get a good shower, cleanliness and security are top priorities when choosing a hotel. Most housekeepers aim to do their job fast but efficiently, so they strategize to know how to be a faster hotel housekeeper and put it in action. Not only does this ensure that your hotel guests will enjoy a clean room, but it can also help make hotel furniture and fixtures last longer. This is a basic tip, but it’s surprising how many hotels don’t do this! Pillow protectors can offer similar benefits. The average turnaround time in cleaning a hotel bedroom is 30 minutes. Finally, vacuuming the furniture using an attachment to remove dust and dirt can make the room much cleaner. Take dirty dishes to the sink to be washed later. For an occupied room, it takes about 10-15 minutes. How to Hire a Hotel Housekeeper: October 3, 2011: Let's face it–Housekeepers play an extremely important role in every hotel's success. But, you have to go ‘Faster, faster, faster…’ This blog isn’t going to be just about how exploitative this work and the luxury hotel industry and the agencies that profit from it are, although you will hear all about that. Getting some natural light and air flow in the room can be helpful. This can take a few extra seconds of time in each room, but the difference it makes can be huge. Dusting is a quick and easy job, but it’s very easy to forget certain surfaces in hotel rooms. This involves supervising 20 staff, linen stock-taking and ordering, disciplining staff, and allocation and cleaning of rooms. The room must end up being fresh and shining everywhere with not even a hint of dust. For instance, it’s easy to forget to dust off exposed light bulbs, which can gather dust quickly and look much dirtier than they are. One thing that can waste a lot of time, all the time, is having to hunt down every product required for cleaning a hotel room. At times like this, most housekeepers learn on how to be a faster hotel housekeeper to complete all the things to be done at a limited time. If you have inspectors ask them to show you how to inspect a room or your manager makes it faster and easier. A hotel housekeeping job description usually entails making beds, replacing used towels with new ones, vacuuming carpets, and cleaning and disinfecting bathrooms and ensuring new toiletries provided by the hotel are placed at appropriate places. Also, you must be able to manipulate objects of various sizes without assistance. Clean your guests' bathrooms every day. Hotel Housekeeper [Intro Paragraph] The highest performing job ads introduce prospective housekeepers to their hotel with a few sentences emphasizing their company culture and working environment. Strong organisational skills, miticulous. Save time scrubbing and let the products you use do the work for you. Iron your uniform before every shift to maintain a crisp appearance. Here, we take a peek into the role of a hotel housekeeper, the daily job scopes, and things that you never knew about being a housekeeper. Find out more about hotel housekeeping. Enter the room following your hotel's standard procedure. The time a housekeeper spent cleaning the room is adjusted to cover the demand at that time. You’ll find that when you go back and clean everything else, you’ll need to use less elbow grease. Hotel housekeepers must provide spotless rooms for guests. Join us at Part 3 of Hotel Optimization – A Virtual Event on January 27 from 10am – 1:05pm ET for expert panels focused on getting you back to profitability. Learn about the job description and duties, and read the step-by-step process to start a career in hotel housekeeping. Upon entering a room, before starting with cleaning anything, open up the windows and shades. Housekeeping works are challenging. To celebrate International Housekeepers Week (this year it takes place September 8th - 14th), we decided to check in with some of the country's top cleaning experts: hotel housekeepers. Hotel housekeeping is a very demanding job, and you will likely be on your feet and/or walking around for most, if not all, of your shift. It’s not a good situation, but thankfully, it’s one that is very easily avoided. Take advantage of this opportunity to set your opportunity apart from competing listings and describe what you bring to the table for new hires. Instant Communication. You should have a cleaning and housekeeping schedule for every house you work in. Getting a tip as a hotel housekeeper is a true reward; many hotel guests don't even think about tipping them. Mopping should be your last task during the cleaning process. According to Stand With Women Against Abuse, eight out of ten female hotel workers are harassed in the workplace. Spray the shower walls, toilet, and sink down, then clean things like the mirrors and windows while they work. For faster cleaning of hotel rooms you should have time management skills. One way you can keep yourself safe is to not work alone. Check drawers and under tables. To be a good hotel housekeeper, you must enjoy cleaning and have the physical stamina to clean for an entire shift. Speed Up the Day . White Color Should Be the Preferred Color for All Fabrics; Although it might not be cast in stone, but it is advisable to ensure that your towels, and bedsheets are white. Things like wet hair, for instance, can be extremely difficult to clean up off floors, and sweeping or vacuuming can help prevent that headache. Experts from top hotels around the country share secrets for cleaning quickly and efficiently. Clean like you would inspect, bed square and tight, bathroom wiped down (behind the toilet and the door). Start by walking around the main areas- the entryways, living room, dining room and kitchen - first and picking up all the trash. Make sure you’re working with someone else whether in the same room or on the same floor. Most companies will have a mandatory two-knock, two-announcement rule. Know how long each housekeeper is taking on each room! Looking professional will entice guests to act more professional by giving you a better tip. She also has to deal with guest complaints. Also, hotel housekeepers must be able to perform strenuous activities such as stooping, twisting, bending, and kneeling. For a standard occupied room, this will involve basic cleaning duties. There are days that they need to make up many rooms, and more often than not, they were able to get all things done. Be … For the floor no big super obvious spots. I took a cleaning lesson from a hotel housekeeper to learn her secret tricks of the trade. It’s actually very simple. Of course, the most obvious one is attention to detail. A hotel housekeeper has a whole suitcase of skills that they must use each day. In addition to allowing the room to “breathe,” it also provides good ventilation (for when you’re working with cleaning chemicals) and lets you see the details of what needs to be cleaned better. This video is a realistic job preview for housekeeping applicants at Vail Resorts. A hotel housekeeper is responsible for ensuring rooms and other areas of a hotel are kept clean everyday. Hotel rooms need a thorough cleaning by a housekeeper after a guest checks out. If you want to become a hotel housekeeper, you may be responsible for as many as 20 rooms. check trolley and equipment; Knock the door and enter the room About Hotel Housekeeping. With that in mind, here’s what to do: empty the trash, remove linens, towels, bathmats, bottles of shampoo and other shower products, and anything else laying around. 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