I really enjoyed every detail about my amazing 1 night stay here. A terrace, a coffee shop/cafe and a garden are just a few of the amenities provided at The Grand Hotel. This property advises that enhanced cleaning and guest safety measures are currently in place. 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. The room can best be described as threadbare, being worn and faded with old cheap furniture and a horribly faded and stained old carpet. All clean, good staff and location. A 2 Star Establishment Would Have Done FAR BETTER. DO NOT STAY THERE AS YOU WILL BE VERY DISAPPOINTED. DO NOT EXPECT THE LEVEL OF SERVICE EXPECTED FOR THE TYPE OF HOTEL ADVERTISED.. We booked the Fawlty Towers Weekend. The on-site restaurant, Restaurant 1881, features British cuisine. The Grand Hotel 4-star beachfront hotel with restaurant, near Riviera International Conference Centre 7.6/10 Good 1,014 verified Hotels.com guest reviews See all 1,014 reviews Popular amenities Parking available Pool Free WiFi Pet friendly Non-smoking Bathtub $55 Price available on 1/29/2023 Seafront, Torquay, England, TQ2 6NT View in a map Bath The things that matter more than made up for this: nothing was too much trouble for the staff, rooms were comfortable and the breakfast was superb. Dining Experience. Well Matre De Was NOT AT ALL RESPONSIVE OR PROFESSIONAL We Had Ordered Food 3 Nights. I asked if I could then bring the sandwich back down. All content should be genuine and unique to the guest. When I asked if we could have one like that the barman said no and that the sandwich was on its way up to a room, that the man carrying it was just collecting cutlery en route to delivering it to a room. According to guest reviews, the hotel has been rated as. At about 11pm we asked to order a sandwich in the bar only to be told that there was no food available at the bar, only room service. The employees were pleasant and exceptional. If youve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Yes, it is 0.5 miles away from the centre of Torquay. A mere 800 feet away from this hotel, Mr. Cook serves European and British meals. The Grand Hotel, Torquay | Torquay I cannot fault them. Stayed for 14 nights and was impressed by this pet-friendly hotel. This list may not be comprehensive. Despite contacting customer service and making them aware of these issues, not even an acknowledgment that they had received a complaint was noted. I really enjoyed every detail about my amazing 1 night stay here. Lovely views from the bar area as well. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. See all 22 ebookers Reviews "Lovley hotel will be back " More By a verified traveller on Wed 30 Nov 2022 Points Of Interest Torre Abbey Sands - 0.3 km Speaking to DevonLive, a spokesperson for Devon and Somerset Fire and Rescue Service (DSFRS) confirmed that fire crews were called. Starters that werent cooked properly or not even arriving together at the table. ): 40-min drive, 28.3 mi/45.5 km. It's a nice walk to the beach and then to the marina area where all sorts of restaurants and pubs abound. The Grand Hotel, Torquay (United Kingdom) - Deals & Reviews. Recently back from a five day break in the Grand Hotel, in Torquay. Connecting or adjoining rooms can be requested, but all rooms are subject to availability. If you're travelling for work, we'll sort the most popular business travel features to the top of the filter menu so you can find them quickly. The hotel appears to have had a lot of money spent on it . its been redecorated with relatively new carpets etc (certainly on the ground and 4th floor anyway - didn't see the other floors). Copyright 2023. The room was neat with walk in shower and had a private safe, a sofa bed and central heating. This hotel is situated in Torquay City Centre, just steps from Torre Abbey Sands and Corbyn Beach, and within a short walk of Torre Abbey. Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate. There is no capacity for extra beds at this property. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details. I could order a sandwich only by calling room service from my room. Perfect location, polite staff, exceptional views of the sea. Cancellation/prepayment policies vary by room type and provider. Located close to Riviera International Conference Centre and Princess Theatre, The Grand Hotel provides a terrace, a cafe and a garden. This hotel is a great place to bask in the sun with a beachfront location. They take a card on check in which they charge with 100 deposit which gets paid back after 5 or so days , despite not owing anything on check out. Yes. Number of rooms: 132. The hotel did offer us a complimentary bottle of wine but said that the matter could not be addressed by them and should be taken up with Booking.com. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Own or manage this property? The venue was in a central location not far from the train station, the beach across the road, Torquay. Nearby attractions include Torre Abbey Leisure Park (0.5 miles), Torre Abbey (0.3 miles), and Jungle Journey Adventure Golf (0.4 miles). emails, phone numbers or credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (e.g. Staff were very friendly and pleasant atmosphere in hotel. Its a time to sit back, relax and enjoy the perfect Sunday. . Torquay 1st And 2nd Night Brought To Our Table 2-3 Times Items We Had NOT ORDERED. *See fees and policies for additional details or extra charges, Rollaway beds are available for GBP 25.0 per day, Pets are allowed for an extra charge of GBP 20 per pet, per night, The seasonal pool is open from April to October. It was a fairly short menu, but I always think its best to keep it short and serve fresh food (which this definitely seemed to be) rather than an enormous menu with most dishes frozen. Literally everyone sent their meals back after being served undercooked, freezing cold food. Some units feature a private bathroom with a separate toilet. I migliori hotel e alberghi vicino a Torquay Visit Monument, Asakusa, Giappone: trova tra 1.648 hotel l'offerta che fa per te grazie a 3.990 recensioni e 33.688 foto inserite dai viaggiatori su Tripadvisor. Charges for extra guests may apply and vary depending on the property's policy. importing http://www.orbitz.com/Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, There was an error importing /Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Torquay-Hotels-The-Grand-Hotel.h851143-p2.Hotel-Reviews, 2023 Orbitz, LLC, An Expedia Group Company. $77 per night (Latest starting price for this hotel). This property is managed by a professional host. Please inform our team of any food allergies or intolerances prior to ordering. Finally, I also noticed that some people who have said they weren't at all happy with their stay, seem to have taken advantage of a 'Groupon' deal which appears to be very low priced. The Grand Hotel, Torquay (United Kingdom) - Deals & Reviews, The Hillcroft Boutique Unique - Guest House, providing unbeatable availability and rates, meeting reliability and quality standards. Staff helpful Location good. Pets allowed on request. We watched MULTIPLE people who arrived after us, check in. This information is provided by our partners. The hotel did offer us a complimentary bottle of wine but said that the matter could not be addressed by them and should be taken up with Booking.com. Tripadvisor performs checks on reviews. When we booked we were impressed with the price and wondered whether there was a catch. And so they should! The Grand Hotel provides free cancellation on some room rates. The rooms come with a TV with satellite channels. We had a nice time, the staff are lovely and very helpful. Review of The Grand Hotel Reviewed 8 October 2021 via mobile Not only did the hotel lie and use photographs of rooms that you don't stay in but the house keeping staff found my toothbrush and instead of informing the hotel staff they stole it and quiet clearly changed the head on it? What are the cleanliness and hygiene measures currently in place at The Grand Hotel? We were in Torquay to attend a social gathering and decided that a hotel would be preferable to the last train home. The bed was comfortable but the cover sheet underneath the very clean top sheets was disappointing. Private parking is possible on site (reservation is needed) and costs 10 per day. No offer of an alternative room or an upgrade was offered as a gesture of goodwill, just constant Im sorry The bar staff were overworked and definitely underpaid for the crap they had to put up with, but all pleasant. Stayed at this hotel for valentines night after seeing it advertised, sadly despite all the advertising making it appear like a lovely romantic place to stay and have dinner on this occasion it was anything but. English Riviera Visitor Information Centre, South West Coast Path Walk- Meadfoot & London Bridge, Corbyn Lodge Torbay Road adjacent to A3022 \u002F Seaway Lane near to the Livermead Cliff hotel. I asked if I could then bring the sandwich back down. An Accommodation may choose to reply to a review. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Perfect location, polite staff, exceptional views of the sea. Highly recommended! The on-site restaurant, Restaurant 1881, features British cuisine. Maximum occupancy of this unit is 2 guests. Really enjoyed hotels staff and location, had a really great stay for 2 nights with the intention of increasing our stay if we were having a good time. Stayed for 14 nights and was impressed by this pet-friendly hotel. Seafront My wife and Is recent stay at The -not so - Grand Hotel was quite one of the worst hotel experiences of my life. Own or manage this property? Charges may apply. This service may contain translations powered by Google. The bed was very uncomfortable, unfortunately. Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. They Then Had The Cheek To Charge Us 68 To Which I Totally Flipped. Guests can expect to find free WiFi and TVs with digital channels. Front desk staff will greet guests on arrival, Credit card, debit card, or cash deposit required for incidental charges, Government-issued photo ID may be required, English breakfast (surcharge) each morning 7:30 AM10 AM. 37,439 were here. A hotel for all seasons, The Grand is ideal for outdoor or indoor pleasure pursuits: long walks along the promenade; reading by the fire in the cosy library; taking in the panoramic views from the comfortable casual lounge & Brasserie or soaking up the warmth of Torquays healthy microclimate on the extensive sheltered terrace. Efficient and affable staff who were always there to help. Efficient and affable staff who were always there to help. Torquay Railway bus station is located 5 minutes away from The Grand Hotel on foot. Extremely quiet (at very end if corridor). The staff was exceptional, the breakfast was perfect, everything was perfect. Room was OK but nothing special. Specify exactly what sort of room you want when you book! Try again. I thought, when the one waiter was free he would attend our table. Seafront Torbay Road, Torquay TQ2 6NT England, Lock in the lowest price from these sites. Travelers say this hotel is in a good location. By clicking accept you are consenting to cookies being used. Certain services and amenities may be reduced or unavailable as a result. A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in. Copyright 19962023 Booking.com. The sandwiches eventually arrived. The Grand Hotel Torquay is set merely 1.3 km to Agatha Christie Mile and 0.8 km from The Royal Terrace Gardens. Room VERY POOR And DATED. Yes, The Grand Hotel serves an English breakfast for a surcharge each morning at Restaurant 1881. Really enjoyed hotels staff and location, had a really great stay for 2 nights with the intention of increasing our stay if we were having a good time. If you want to request something specific, you can do that after you choose your rate. Some meals not even being served and customers told after waiting 2hrs that now they would not be. Sensitively decorated in a contemporary Victorian chic style, the ideals of comfort and relaxation are a priority here. Private parking is possible on site (reservation might be needed) at GBP 10 per day. Our room - top floor corner room - had excellent sea views, comfy beds and furniture and clearly only recently new bathrooms. BLOODY AWFUL For the 895.00 Spent For Only 4 Days The Place Was FAR BELOW EXPECTATION. It was a fairly short menu, but I always think its best to keep it short and serve fresh food (which this definitely seemed to be) rather than an enormous menu with most dishes frozen. In addition to a library and dry cleaning/laundry . Located in Torquay City Centre, The Grand Hotel is a leisurely stroll from popular sights such as Riviera International Conference Centre and Princess Theatre. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. The Grand Hotel is 19.7 miles from Exeter. What a lovely place to stay - the view from the bar is awesome- overlooking the sea . If the system detects something that potentially contradicts our.