There are no contracts and no hidden fees. However, you wont be entitled to a refund if you dont have a plan running or only a few days left until your last subscription expires. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. They switched their phone towers to use Verizon towers and have no idea what the f they are doing. You may also Activate your New Straight Talk phone by calling our Customer Care Center at 1-877-430-CELL (2355) from another phone. Have question about your phone or service? A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. They asked if they could call me on a different number to troubleshoot. Check running services and close unnecessary applications. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Cleveland Ohio, XUC pro wrestling Xtreme underground club Xuc wrestling is a sham Dartmouth Ma, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. I paid my bill *days ago and it still hasn't been added to my account and now my phone phone number ********** added refill service yesterday and phone is still not working. The phone is not within the Straight Talk Service Area Map . I ordered a Samsung Galaxy S10 from their website. WebClick on the option See Balance/Service Date. These include: Issues involving devices that must be repaired or replaced will have to be resolved either at a Walmart store or by mailing a device to Straight Talk's repair services. WebStraight Talk is committed to providing our customers the best customer service. Corporate Advocacy Program: How to repair your business reputation. J.D. WebAt Straight Talk, customer service is extremely important to us. We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. I had straight talk for years. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. Now they won't let me return the data plan and accused me of not checking if my area was covered before buying. Some phones on specific plans have hotspot capabilities. Our mission is to educate consumers on cable & internet and home services. We though we'd save money with Straight Talk. SMH!!!! It doesnt restrict people to long-term contracts, and it offers nationwide coverage and more data plans with flexible payment options. If they had just told me to put in a credit card on the account and use the original zip code, would have been solved a lot sooner. Service is currently available for your address. Call Directly SIGN UP and get promotional emails Self-service tools available 24/7 Check your balance, refill or manage plans and phones with our 611611 text feature. I gave him my code as I have done in the past. T-Mobile: Call 1-877-453-1304. *Refer to the latest Terms and Conditions of Service at straighttalk.com. Calls must originate from the US or Puerto Rico. Straight Talk Straight Talk Wireless So if thats what you want, feel free to explore it. In total, Straight Talk has 4 phone numbers. There are no credit checks, and you pick the plan and activate your account. Have a Straight Talk question? I was forced to accept the free Verizon sim. I am probably leaving them after over 10 years. Yesterday one of our phones just stopped working (wouldn't turn on). Listen: OBR Straight Talk Episode 8, We Suck Again! Shop for phones, devices, accessories or bring your own device, Enroll in auto-refill or refill your service now. If you arent satisfied with Straight Talks service quality, you might want to cancel your subscription and switch to a new carrier that delivers the quality youre looking for. Their website claimed my transaction didn't go through even though my credit card was charged. Straight Talk You can use our automated system or speak to a Customer Care Representative. I was charged double on my daughter phone ***-***-****. WebOverview of Straight Talk Wireless complaint handling. Get buying tips about Prepaid Phones delivered to your inbox. I laughed as I am expected to have two phones when I am dealing with the issues. Track data usage in the app or from the home screen widget. All rights reserved. However, I was told that my AT&T sim card (bought through Straight Talk) was no longer compatible. ConsumerAffairs is not a government agency. There's a problem. This whole situation is f*cked up and I dont know what to do. We will get back to you in a few minutes. WebTo cancel your Straight Talk My Account subscription on PayPal, do the following: Login to www.paypal.com . By account information, we mean phone numbers, account numbers, login details, and more. I am going to be switching to AT&T prepaid. OUR GOAL IS FOR OUR CUSTOMERS TO ALWAYS HAVE THE BEST MOBILE EXPERIENCE POSSIBLE. This company is a total scam. There's no kind of help or communication to help at ALL. File a Complaint Against Straight Talk Listings for companies similar to Straight Talk: Customer service is awful. I will be taking the phone back. He then said that a label would be sent to my email, to send the phone (via UPS) to Straight Talk, after they received it they would send a phone back to me. BasicTalk 911 service operates differently than traditional 911. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Englewood Church of Christ and Counterpart Mark McDowell, MCB Floris and Metropolitan Commercial Bank, Detective John Graves Detective John Graves Detective John Graves. Please refer to our privacy policy. I have questions that Wal-Mart can not answer. I got the box and a 1 month data card. They refuse to credit my account and are charging me full price for another month without the service I paid for. If you think this information is inaccurate or know of other ways to contact Straight Talk please let us know so we can share with other customers. Imagine not being able to call the police? Refill with your credit card right from your device. Manage your wireless service from anywhere at any time with the Straight Talk My Account App. How Do I Register My New Straight Talk Phone? MORE INFO Try entering a new Zip Code Continue Close Video Clear Button continue with this zip code YOUR CART IS FULL You have exceeded the amount of items allowed in your cart. Enter your phone number and pick the keyword that best fits your needs. I am a prospective customer of Straight Talk. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, minutes used and other factors. Straight Talk does not have any long-term contracts and affordable plans, but some consumers report slow data speeds. Straight Talk See 911 for details. Actual availability, coverage and speed may vary. | She switched me over and I told the next person what happened. You can call us directly and we will help you. Sign up to receive our free weekly newsletter. SELF-SERVICE AT YOUR FINGERTIPS And you can click here if you want to compare all the contact information we've gathered for Straight Talk. Please refer to the latest Terms and Conditions of Service at StraightTalk.com. How Do I Check If My Balance Is Due on My Straight Talk Phone? He'd done the rehab thing twice and been heavily involved in the 12-step recovering Well, victory Monday was fun while it lasted Cleveland Browns fans. The didn't know there own settings to get their phones to work. Straight Talk I cant text their 611611 or make any calls, Ive done the reboot 16 times and everything Google has suggested and no luck. TRYING TO WARRANTY ETOBICOKE ONTARIO, Becovic Management Housing discriminationBecovic management refuse to adhere to TENANT ADDENDUM non lease renewal explanation Chicago Illinois, Property / Condominium Managment - Real Estate, Real Estate Fraud, Real Estate Scam Artist. Click "Settings" "Payments". Straight Talk is a registered trademark of TracFone Wireless, Inc., a Verizon company. Tell us what your question is about so we can direct you to the best team to help you. I bought a sim and plan from them at Walmart for $35. If you need to see tips for WiFi connectivity, click here. And tell me why the day I paid the 130 plus tax my son phone haven't worked (No text, No phone calls etc) he can't do anything. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Its just ridiculous. I can't say I've ever had to deal with a service rep but that's a perk ain't it? I've had problems with customers service every time I've had a issue with my service. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? I have never talked to a worse customer service line nor have I ever delt with a worst company. Sometimes, they might try to convince you to remain with them. Straight Talk suggests having your Straight Talk device phone number and Straight Talk MEID DEC / Serial Number in front of you when you call to ensure getting quick and efficient service. Make sure you check if your phone is compatible by texting "KYOP" to 611611. Check your balance, refill or manage plans and phones with our 611611 text feature. I am not alone in this and their Facebook page is full of similar issues. So we created a free concierge service you can call at the phone number below. After multiple phone calls I ended up talking to someone at SmartPay who confirmed my transaction went through and provided me with an order number. Straight Talk They are a SCAM!! 4G LTE or 5G-capable device required. While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. You will need to perform a separate checkout for the items in your cart. This company and the people who work here are so horrible. No international roaming allowed. If you paid for their service in advance, you are entitled to a refund. For assistance, please contact us at 1-877-430-2355. It offers four different service plans with different data and storage options. If your are able to make and receive calls, your Straight Talk phone is active.Keep in mind that upon completing the activation steps either through our website at www.straighttalk.com/Activate or through our Customer Care Center at 1-877-430-CELL (1-877-430-2355), you will be asked to place a test call to confirm that activation was successful. WebStraight Talk gives you straightforward wireless and no-contract plans like the $45/mo Silver Unlimited Plan on Americas most reliable 5G network wit See more 1,126,867 peoplelike this 1,101,207 people follow this http://www.straighttalk.com/ (877) 430-2355 Telecommunication Company Photos See all Videos See all 0:09 Searching for more savings? Next, click on "Manage Automatic Payments" in the Automatic Payments dashboard. Straight Talk will unlock phones for current and former Straight Talk customers for free. How do I know I can trust these reviews about Straight Talk Wireless? The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! All rights reserved. Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. By texting keywords to 611611, you are consenting to receive response messages. PICTURES AND VIDEO: Turn off automatic picture and video uploading or change your settings to upload on Wi-Fi only. Or who knows as it was not freely shared. Consumers want to see how a business took care of business. Access self-service 24/7 to buy service, manage your rewards, enroll in Auto-Refill and more. WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns Internet, (Kathy) Song Mo Xin Song Mo Xin Im not able to access my funds or be able to talk to a live representative unless I pay a $34k deposit. Get immediate Straight Talk support from HelpOwl.com. There is nothing like a good deal. Many customers received refunds from the company. I then told him that we would be leaving Straight Talk before the weeks done. Chat with Support Call Directly Need guided support? About 5 hours later, I had not received the label via email, so I called back. Sorry they won't. I will never use Straight Talk again. Yes, you may change your Straight Talk phone number. Questions about data usage and calls made, Recommendations regarding appropriate calling and data plans. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Just a Philippine call center that is undertrained and could care less to do their job. Before you can cancel your Straight Talk subscriptions, youll need to know your account information. Verizon does not work well in this area, hence the AT&T sim card. You'll get all the information you need right on your phone! Straight Talk Customer Service Number I was charged the full amount and then the next day lost phone and text service. I have had nothing but horrible service ever since I've had this horrible carrier. > Change Credit Card or Checking Account. You now have a spot reserved for Straight Talk Home Internet Service!