Quality checks were carried out to make sure staff were clearly documenting observations on arrival and during childrens stay on the ward. However there was inconsistent recording of infection control assessments in patient documentation and we did not observe consistent practice during our inspection. Staff recognised incidents and reported them through the electronic reporting system. We'd like to use additional cookies to remember your settings and understand how you use our services. Smoking, vaping or using e-cigarettes is not allowed anywhere on any trust site, including in outside areas or in vehicles, to protect the health of the people using and working in our services. The service took account of children and young peoples individual needs and made it easy for people to give feedback. Holliers Hill, Bexhill-on-Sea, East Sussex, TN40 2DZ This information will help us make improvements to the website. Hand hygiene audits showed sustained high levels of compliance with results maintained above 97% since February 2016. Services offered were antenatal care, day assessment unit which ran on Mondays, Wednesdays and Fridays, telephone triage assessment line and low risk childbirth, pregnancy vaccination and postnatal clinics. However the mental health liaison team had introduced monthly multidisciplinary meetings and responsive debriefs with the ED team to review care and effective use of mental health pathways. Apply to Admission Care jobs now hiring in Eastbourne on Indeed.com, the worlds largest job site. There was a system in place to identify patients who might be a little confused and need careful support in decision making.The coloured butterfly markers allowed staff to differentiate these patients from those with more advanced dementia.The dental team provided exemplary planning of care for patients with learning difficulties who needed dental surgery. The service ensured that staff had the skills, knowledge and experience to deliver effective care, support and treatment. If you provide contact details, we will be in touch about your request within 10 working days. Clinical governance systems were embedded in the operation of the service and reviews of incidents, complaints and risks were frequently carried out. 5. . Our nurses will speak with you regularly to address any worries or concerns you may have, however please discuss any concerns you have with them at anytime. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Staff provided good care and treatment, gave children and young people enough to eat and drink, and gave them pain relief when they needed it. Subscribe now for regular news, updates and priority booking for events, All content is available under the Open Government Licence v3.0, except where otherwise stated, 179 - East Sussex and Brighton and Hove Record Office (ESBHRO), East Sussex and Brighton and Hove Record Office (ESBHRO), About our Bexhill On Sea, The unit is run by a group of core midwives and maternity support workers (MSWs) and is supported by the community midwifery teams. The trust had been sent a letter by the Secretary of State congratulating them on being one of the most improved emergency departments nationally. Whilst we noted significant improvements in the service from our findings on previous inspections, there were still areas where further work was needed. We also inspected one other Maternity service run by East Sussex Healthcare NHS Trust. It will also include any special instructions personal to you. It has a number of medical and surgical wards and specialist units, a 24-hour Emergency Department and a full range of diagnostic services including Magnetic Resonance Imaging (MRI), Computer Tomography (CT) and Interventional Radiotherapy. If you need assistance to stop smoking please speak to a member of staff who can refer you to the appropriate service. Provided and run by: East Sussex Healthcare NHS Trust. Further information about reducing the risk of falling while in hospital is available; please discuss this with your nurse. Following our report in January 2017 it was highlighted that the outpatient service must develop play services in line with national best practice guidance. Acute Admissions Unit - Level 3. Official information from NHS about Eastbourne District General Hospital including contact details, directions, opening hours and service/treatment details Departments and services - Eastbourne District General Hospital - NHS Banner Estrella Medical Center - US News Health Overview - Eastbourne District General Hospital - NHS The programme aims to give an up-to-date view of hospital maternity care across the country and help us understand what is working well to support learning and improvement at a local and national level. This maternity thematic review was a focused inspection; we inspected the domains of safe and well led using the CQCs established key lines of enquiries (KLOES). Eastbourne: Care > Intermediate /after hospital care services AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. 27 January 2017. Care pathways used in surgery referred to national guidance from the National Institute for Care and Excellence (NICE) guidance and other bodies such as the British Orthopaedic Association guidelines. Matrons assistants support matrons with the clerical side of their job such as monitoring training compliance, collecting, and collating data for clinical audits. Admissions Unit - Eastbourne DGH - Information for the day of your surgery This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. Elimination of the three-day hospital inpatient requirement for Medicare coverage of post-hospital SNF care. A new training programme was being rolled out. Eastbourne District General Hospital. Psychiatric Admission Answers: How to get into the Aurora Hospital in This reflected a rating of inadequate for safe, requires improvement for effective, responsive and well led and good for caring. There were clear and effective processes for managing risk and performance. Call us today, 24/7, for a free, confidential assessment . The practice development nurse also supported healthcare assistants to achieve the national care certificate and had helped to develop a new initial training and support programme for newly qualified nurses. Staff truly respected and valued patients as individuals. How to get to Eastbourne Hospital by Bus? Staff knew about the psychiatric liaison team based in accident and emergency department and that the team were available 24 hours every day. It may be necessary to move you to a different bed in the same ward or to a different ward at varying times of the day or night. We understand that family members may wish to visit during meal times to help you eat, if this is needed. Good Staff with substantial expertise in safeguarding and child protection provided support to the emergency department (ED) team although the use of safeguarding tools and assessments was variable. Current mandatory and statutory training for nursing and medical staff did not meet trust targets. We told the trust they must ensure consultant cover meets the minimum requirements of 16 hours per day, as established by the Royal College of Emergency Medicine. the service isn't performing as well as it should and we have told the service how it must improve. Where individuals needed support this was provided. UK Covid-19 hospital admissions are highest since July with ICUs in London, North West & North East worst hit. Our rating of this service stayed the same. We aim to accommodate all our patients in same sex wards. Our rating of the Eastbourne Midwife Unit was requires improvement. Where healing starts andthe road to recovery begins. Have you found an error with this catalogue description? There were systems that ensured children with long term medical conditions were seen by paediatric consultants with specialist interests, for example diabetes. This meant there were 107 babies born at the midwifery led unit from October 2021 to September 2022 this was lower than previous years. Browser Support Talk Education Report - Eastbourne College The doctor will prescribe all the tablets and medicines that you need while you are in hospital, as well as any you need when you return home. We saw incidents and lessons learned documented on team minutes and observed it happening within safety huddles. Early 2021 data show no rebound in health care utilization 30-32, Gildredge Road, Eastbourne, East Sussex, BN21 4SH . This included a workforce development plan, additional consultant shifts and better utilisation of resource plans for access and flow. 01323 645 555 View details. And while figures continue to go up, Covid hospital admissions in Eastbourne remain incredibly low. Kings Drive, Eastbourne, East Sussex, BN21 2UD East Sussex alcohol harm reduction strategy 2021-2026 We are dedicated to the wellness of INDIVIDUALS, their FAMILIES and the COMMUNITY through prevention, intervention and treatment via our inpatient and . You can find further information about how we carry out our inspections on our website: https://www.cqc.org.uk/what-we-do/how-we-do-our-job/what-we-do-inspection. They are standing by 24 hours a day, 7 days a week to take your call. There were clinical side rooms and a community midwifery hub. The admission process includes these steps: Intake : You'll meet with one of our compassionate intake coordinators who will listen to your story and history, assess your situation, and determine how we can best help. Located in the heart of Eastbourne, the school has the sea and the town centre on its doorstep, while the train station is only a five-minute walk away. In the week beginning on April 3, 2021, hospital admissions were 85.5% of what would be expected based on historic patterns. Doctors, nurses and allied health professionals worked together to provide integrated care that met the needs of patients. privacy policy, NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY. Staff throughout outpatient services put patients at the centre of what they did. There had been times when these staff were not specialist trained in paediatric care. This was our first inspection of the Eastbourne midwife unit. If you have any dietary requirements, please speak to the nursing staff and they will assist you. Find out more. They were visible and approachable in the service for patients and staff. Protected meal times mean that we can help patients who may need assistance with eating and drinking and maintain privacy and dignity. Hand hygiene audits in 2017 indicated consistently good practice with 98% compliance. Managers monitored the effectiveness of the service and made sure staff were competent. It also has seven maternity beds in a midwifery led maternity unit. The service had enough medical staff with the right qualifications, skills, training and experience to keep children, young people and their families safe from avoidable harm and to provide the right care and treatment. Staff knew how to contact the safeguarding team within the hospital and explained clearly how to make a safeguarding referral. Hospedia is a private company which provides this service and they set the charges, including the cost of incoming and outgoing calls. the service isn't performing as well as it should and we have told the service how it must improve. On the day of your discharge any medicines you need will be prescribed by the doctor and dispensed by the hospital pharmacy or the ward/unit area. We also looked at a wide range of documents including standard operating procedures, meeting minutes, risk assessments and recently reported incidents. Meals times are scheduled at varying times, depending on your unit, during the following time blocks: Breakfast: 7:00 a.m. - 9:00 a.m. . The trusts referral to treatment time (RTT) for admitted pathways for surgical services had been worse than the England overall performance since July 2015. Friends and Family Test results showed a higher than average response rate and the scores were higher than the England average. The vision and strategy were focused on sustainability of services and aligned to local plans within the wider health economy. This enabled staff to use escalation areas and additional spaces for patients whilst they waited for diagnosis and treatment. There were systems in place to support learning, improvement and innovation. Patients' records are not available for consultation until 100 years from the last date of the document. 877.870.7012. We last inspected in October 2016 and rated urgent and emergency services as requires improvement overall. This included in the completion of baseline observations and information critical to monitoring patients for deterioration. Hospedia gives you access to many television and radio stations and a dedicated telephone number. In the interim, time spent in the hospital receiving observation services should count toward the three-day stay threshold. Your hospital admission If you're staying in hospital as an inpatient you'll be made comfortable and be cared for by our dedicated teams. Staff we spoke to were able to demonstrate an understanding of their responsibilities to safeguarding vulnerable adults. The service was tailored to meet needs of individual people and are delivered in a way the ensure flexibility, choice and continuity of care. In the same survey the trust performed in line with the national average for 13 questions relating to how they involved patients in their care and worse than the national average in 11 questions. However non-availability or delays in responding to referrals to specialties had resulted in negative patient outcomes including for patients who needed a stroke assessment. Acute Admissions Unit - West Herts Hospitals The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers. Eastbourne District General Hospital - Wikipedia This was evidenced through a few incident reports, such as when a patient remained in the emergency department for 19 hours when multidisciplinary medical teams failed to identify an appropriate care pathway. You will have a small locker next to your bed or chair for your personal possessions. Admissions Unit - Eastbourne DGH - Information for the day of your surgery File type: application/pdf Review date: July 2022 TN40 2DZ. There were business continuity plans in place for use in the event of a major incident. Eastbourne District General Hospital is a National Health Service hospital in Eastbourne in East Sussex, England. Clinical leadership on the unit was strong and supported staff development. Where compliance with VTE risk assessment and prevention had been a concern in our previous inspection report, there was now evidence of high rates of compliance with 95% of patients having a properly completed VTE risk assessment in July 2016. Four closures were due to lack of medical and nursing staff at Friston and six of these closures were due to insufficient paediatric nursing staff/skill mix of staff at the Conquest Hospital site to care for two patients with mental health issues needing one to one care whilst on the ward. Patients and relatives told us that they were treated with dignity and compassion. Staff understood how to protect children, young people and their families from abuse and the service worked well with other agencies to do so. Provide SDEC services at least 12 hours a day, 7 days a week. Systems and processes were in place to assess, monitor and manage risks to patients. The majority of staff reported positive changes in their workplace culture and spoke of approachable and supportive middle managers. Leaders supported staff to develop their skills and motivated them to succeed. However, changes to the clinical unit management team led to a lack of engagement with ITU staff, making it difficult for clinical staff to develop plans for the future. There were some issues with the structural maintenance of the hospital. Staff were clear about their roles and accountabilities. Eastbourne District General Hospital - Care Quality Commission - CQC Staff completed and updated risk assessments for each child and young person and removed or minimised risks. The emergency department team and multidisciplinary colleagues had implemented a number of initiatives to improve the experience of patients living with dementia, including more resources and increased staff training. We support protected meal times. Our ratings reflected low levels of consultant cover, variable compliance with hand hygiene, inconsistent pain management, limited paediatric services and delays to triage, assessment and treatment. This included assessing the patient against the risk of falls, nutrition status, skin integrity and pain. 6 June 2018. The nursing staffing levels had improved since our previous inspection visit in September 2014. Covid hospital admissions in Eastbourne remain incredibly low Each report covers findings for one service across multiple locations, In Slippers or shoes that fit properly, to avoid slips or falls during your stay in hospital. Suspended ratings are being reviewed by us and will be published soon. Staff understood the services vision and values, and how to apply them in their work. Aurora Behavioral Health System works to make the admission process for our patients as easy as possible. Any other browser may experience partial or no support. Give feedback on care at this service. Services were being transformed to make sure acute, outpatients, nursing outreach and community paediatric services holistically met the needs of children and young people. Some policies we viewed on line for example the acute asthma in children, Abdominal pain in children: managing children with gastroenteritis and managing fluids in children needed review as they were up to two years out of date. Our rating of this service improved. After the inspection we requested further documentary evidence to support our judgements including policies and procedures, staffing rotas and quality improvement initiatives. Each report covers findings for one service across multiple locations. There were 735 mixed sex breaches on surgical wards at EDGH during a 12-month period. The service managed safety incidents well. Map and contact details. Staff treated children and young people with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. We don't rate every type of service. However, some improvements were needed in bed management processes to ensure that patients did not remain in the intensive therapy unit (ITU) longer than required and patients requiring critical care were managed in an appropriate setting. Published Some aspects of service planning were expanding to meet increased patient demand. ACTs provide high quality and appropriate care and liaise with STAR . Staff had an understanding of what informed consent entailed. 0300 131 4500, Bexhill Hospital There was a dedicated practice development nurse in post who provided support to all members of the emergency department team. Data for the period December 2016 to December 2017 indicated variable performance in RCEM audits. Eastbourne District General Hospital. Nhs Trust Hospital Jobs in Eastbourne - 2021 | Indeed.com Skip to Job Postings , Search We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. There was evidence of effective multidisciplinary working with the hospital intervention team the security team and specialties when these were available. The service managed safety incidents well and learned lessons from them. Along with the introduction of GP streaming this reflected a targeted approach to improving access and flow. Consultant vacancies were listed on the service risk register and the latest available data noted 69% of patients were reviewed by a consultant within 14 hours of admission against Royal College of Emergency Medicine guidance. 0300 131 4500, Provided and run by: We reviewed 3 sets of patient care records. Phlebotomy clinics had set appointments and focused on calming children down prior to and during blood taking procedures. To contact PALS at this hospital: phone 0300 131 4784. email esh-tr.palse@nhs.net. The service had improved the triage process with significantly improved training and clinical competency checks for nurses and HCAs. Kent Surrey and Sussex Air Ambulance (G-KSSC) pays a visit to Eastbourne Hospital this afternoon RM 2J6FRBR - Air ambulance transports critically ill patient from Eastbourne hospital to suitably equipped medical facility. the service is performing badly and we've taken enforcement action against the provider of the service. There may be occasions when the only bed available is in a mixed sex area. 0300 131 4500, Admissions Unit Eastbourne DGH Information for the day of your surgery, Admissions Unit - Eastbourne DGH - Information for the day of your surgery. Storage space is limited, but where possible, please bring with you or have brought in for you: We recommend that you ask a relative to take home any money or valuables you have on you when you are admitted to hospital. NICE guidance was used, monitored and audited in a number of clinical specialities, for example, Parkinsons quality standard (QS164). Any prescribed tablets and medication that you usually take at home. There are vending machines outside most wards. HE 88 Eastbourne Group Hospital Management Committee (Downside Hospital, Gildridge Sanatorium, the Leaf Hospital, the Maternity Home, Princess Alice Hospital, St Mary's Hospital): Group Medical Executive Committee, ad hoc Ophthalmology Committee, Intensive Therapy Unit . NATIONAL HEALTH SERVICE: EASTBOURNE DISTRICT HEALTH AUTHORITY | The Eastbourne Midwife Unit (EMU) is in Eastbourne Sussex and part of the East Sussex Healthcare NHS Trust. Incidents were investigated by senior staff with lessons learnt shared across the trust. Money for the television and phone system by your bedside. The department performed similarly to or better than national averages in the Emergency Department Survey 2016 and between November 2016 and December 2017 in the time from arrival to initial assessment. Mental health services were provided by another trust. For example, safety checklists were used and monitored to ensure the safety of patients undergoing a surgical procedure. They provided emotional support to patients, families and carers. The incidence of both pressure damage and falls had shown a sustained improvement over time. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. They will help you evaluate transportation services for your patient/client to . The outpatient department at Eastbourne hospital was undergoing an improvement programme for services provided to patients. Admissions Unit - Eastbourne DGH - Information for the day of your The healthcare assistant team had been awarded as unsung heroes for their work in improving the patient experience and in most of our observations staff demonstrated a commitment to kindness, compassion and empathy. Leaders understood the challenges to quality and sustainability, and were taking action to address them. Admissions FAQ . Overall: Good. The trust had made clear improvements to the way health records were managed across the organisation. The discharge lounge is staffed by nursing staff who can care for all your needs while you are there. Infection prevention and control standards were variable. the service is performing exceptionally well. Moving patients at night is only done in an emergency. Not all nursing staff working in outpatient clinics where children were cared for were trained to child safeguarding level 3. It is a general medical and surgical facility. Prev 1 2 Next . . There was openness at risk meetings and learning from incidents was shared across the team in a variety of ways. Requires improvement The Bare below the elbow policy was enforced more rigorously through the daily safety huddles. However, staff are taken from the ward they are based in to work in other areas that do not have a full establishment and staff shortages. The journey time between Eastbourne Station and Eastbourne District General Hospital is around 59 min and covers a distance of around 19 miles. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. Nhs Trust Hospital Jobs in Eastbourne - 2021 | Indeed.com Staff assessed risks to patients, acted on them and kept good care records. We inspected the Maternity service as part of our national maternity inspection programme. Where a patient experiences disorientation we will aim to keep moves to a minimum. 27 March 2015. Please speak to the nurse in charge of your care or area. Our rating of the service was good. Facilities in the department included a dedicated area for patients with mental health needs and for children. It is managed by the East Sussex Healthcare NHS Trust . Call us today, 24/7, for a free, confidential assessment. We carried out a short notice announced focused inspection of the Maternity service, looking only at the safe and well led key questions. Pre-assessment clinics were thorough, and parents had time to ask questions and understand their child's conditions and treatment. There remained gaps and inconsistencies in the quality and completion of patient records. The Economic Consequences of Hospital Admissions Carlos Dobkin, Amy Finkelstein, Raymond Kluender, and Matthew J. Notowidigdo June 2017 Abstract We use an event study approach to examine the economic consequences of hospital admissions for adults in two datasets: survey data from the Health and Retirement Study, and hospitaliza- People could access the service when they needed it and did not have to wait too long for treatment. We noted that whilst the rating remained the same, there were noticeable improvements in many aspects of care. In some of the records we looked at we found missing referrals, no evidence of consistent risk assessment and evidence of the discharge of a patient at significant risk of self-harm or suicide. the service is performing exceptionally well.