NWT. With Poshmark's "Shop My Closet" web view, they now have immediate access to browse your latest listings. Then I came across a buyer. No one here can really answer this question for you. So if someone is willing to pay for them, Ill gladly move my shoes to a plastic container and sell you my boxes and bags. Account - Poshmark Its uncanny! A punitive feedback system totally biased towards the buyer. To make one of these listings available for purchase: click the "Edit" icon on the listing details page > select "Mark as Available.". Watch YouTube videos on How to Sell on PoshMark. Share tips and tricks, make new PFFs, and banter about. I tried to reach out to them, but it didnt matter! A Posher purchased a very unique top from my closet. I never paid attention to the fact that its also a social platform, so my bad. I mean absolutely every single thing complete with order numbers, photos, love notes and all. They do not look out for the seller either. So sorry that happened to you! And since I have more time behind me than in front of me, I cannot rationalize wasting that time on poshmark. Sales. I was out the time and return shipping and the product while it was being returned to me! So maybe this is his scam, I dont know. Regarding Poshmark: You are preaching to the choir as I agree with EVERYTHING you said. I still use the site but it did leave a bad taste in my mouth. I know you have a rough road to go from when my husband was selling on Ebay. I totally relate to this post. Poshers reading the full description & observing photos of jewelry and immediately filing a claim stating that the item was not as described ? my poshmark closet disappearedoffice furniture liquidators chicago June 14th, 2022 mazda 3 2021 bose sound system I recently sold a pair of DISTRESSED AE skinny jeans in amazing condition (I considered keeping them for myself) & the buyer gave me a 3 star rating saying that the threads over the distressed holes were in bad shape. Like uhhh theyre distressed jeans so theyre meant to be that way?! Its sad how they take 20% from sellers but cant invest that in a customer service team . Thanks for the comment and congrats on opening your Shopify store! Customer service sucks as far as them rep-emending these people for doing this. Buyers remorse is no reason to lie about an item. Then there are the pervert trolls. All the best note I would seriously try ebay just to get a better feel for online selling and I know my daughter likes Vinted. whatever that may mean?. Its takes waayyyy more time maintaining an actual store than Posh! I got my money back, but damn! Poshmark of course is siding with the buyer and then notified me that I was in danger of loosing my membership because of my response to the buyer telling her that this was impossible and completely rude.now that treat me like bully. Vintage Salvatore Ferragamo Red Leather Slip On Dress Shoes With Tassle Fringe S. $100. Oh, and all those sales of counterfeits amount to sales growth and the 20% fee on each of those sales adds up increased revenue. This post is a real eye opener and should be shared as a fair warning to all. I dont mess around. At first it was slow but made $500 in June.. No problems & 5 stars on all buys. Do not give them a try. There really should be something put in place for the sellers, especially since they take so much commission out of sales. If you cant be bothered to actually read the item description and respect the sellers policies, then you really shouldnt be on Poshmark. Thanks! I am glad I found your blog. After finding this blog, and following this comment section, I was inspired to create Beyond Poshmark: https://www.reddit.com/r/beyond_poshmark/, If youd like some support, or are looking for alternative selling ideas, please check it out . They are well known for not replying to your emails once you get the automatic reply you never hear back from them. Good luck! Flag next to the comments always), Hello, Stylaphilemag They sided with her, I sent them an e-mail saying how as sellers are we protected against people like this, the item probably didnt fit or they didnt like it! I would write in my description Final Price and Price is Firm, but Poshers would still offer me $5. I would also encourage others to do the same that is the only way they will correct the fraudulent behavior!! If you pay what they are asking, list it for the msrp they suggest, then wait for an offer and Posh taking 20%, you might make a couple of bucks or break even! In the meantime, I did a screenshot everything I could in my sales and purchases. But Poshmark sided with her an thats total crap ! The first came about when a buyer kept lowballing me on a pair of Jessica Simpson shoes. Unless you can actually make it your full time job, its best to just sell your clothes in person or by mail and be happy with whatever you receive. Feel free to reach out to her on Twitter, where she can be found most of the time, NOW WATCH: Why groundhogs are hard to get rid of, What is Poshmark? Im very sorry that happened to you. Being a business owner It wasnt a good decision for them either. Like you I do a thorough inspection & it was perfect. cute, all black date night leather zip up cute and comfy its called miss selfie, All reasonable offers will be considered. I decided to join a Facebook support group, see if I could learn something. Shop my Poshmark closet: http://www.poshmark.com/closet/keepinitradUse the code KEEPINITRAD to get a $10 credit on Poshmark!Jomar Wholesale:https://jomarwhol. 2 3.3 oz/100 ml, Bond Perfector, Redken Acidic Bonding Concentrate Large Full Size Trio, Redken Flashlift With Bonder Inside + Redken Pro-Oxide Developer, 3.3 oz./100 ml Olaplex No. Love this blogthought I was on an island with my feelings. I told Mercari theyd lost a very valuable, and honest seller. Another guy did something similar and offered $30. Poshmark really does need to protect their sellers more. I recently found a couple of buyers that made me rush to send their packages, only to give me a 2 star rating because the item , in their opinion, wasnt as described. Lisa, Im hearing more and more stories like this, and I too, had my share of sales that were canceled by Poshmark because once I purchased, the seller never responded. Well, even if youre not in share jail, keep reading. and who is CLEARLY either: 1. pulling a bait-and-switch with her own damaged bag (again, in her one photo, you cant even see the entire bag, whereas I have 8 photos of my bag in the listing) OR Thank you for sharing your experience and I thank all the other people for sharing they bad experiences too. Thanks Stacey! That should keep you in good standing with Poshmark, and give your items the attention they deserve. I sell a lot on eBay and Tradesy as well. I sold a tech item and the buyer claimed it didnt work. I have no idea how anyone can keep up with that. I think I am going to dump the app after my last sale gets delivered. And they do have a bad reputation for customer service. Either she is really NEW or shes just starting over under an different name!!! After a couple of weeks I grew tired and depressed from following these communities on Reddit. Yup, a pile of junk that barely represented what I had sent. I have more luck selling on IG, its a great community, and would like to look in to Tradesy. I think I am going to close down my PM closet soon.By they way I am following you on i instagram ( I have no idea what do there, I have so much to learn from LOL ) Thank you and have a good day!!~Moni. Also want to make a note about MERCARI: I wont sale on there bc i had a nbd experience ( although after reading her i see it could happen on PM too I had a girl buy an expensive designer swimsuit from me It was NEW NWT NEVER WORN, i tried it on twice realized it would never work for me so listed on PM- she found me asked if i could do it for lesson MERC. As per my other post, I began videotaping all packing and the full item before shipping. Thanks for your comment Michelle. Thank you for your honesty and sharing comments like these because it will save people like me, a whole lot of time and money and prevent nightmares for others, like the ones you all have had!! Thanks! Press question mark to learn the rest of the keyboard shortcuts. Then when I said no way, major damage appeared. I feel like I am being exploited. Posh sided with the buyer and she was authorized to return my rocks. Not so. I know everyone has to start somewhere, but Im afraid of getting burned! Its quite frustrating, especially when youre doing everything you can to provide great customer service. Poshmark ruled in her favor. I just sold a Coach bag recently with many upclose and clear pictures and a detailed description. It is incorrect by $35000. Select your profile picture at the top-right of the page. Had not yet wasted my time creating my closet. Size: Neck 14.5 Tasso Elba. I listed clothes from my closet. I have had for the majority nothing but stellar comments on most everything else I have sold and live in fear that Im going to get kicked off of here due to these bogus fradulant people. The logo wasnt aligned properly. Thank you so much for getting back to me. I would recommend starting your own Shopify store or selling on Depop. I have a large following as well and have sold many items. I very stupidly asked her in a comment what happened to them, they were new That was cause for harassment and I am now banned. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I still have a closet on Poshmark that points people to my new site (that is, until Poshmark bans me..lol. Once I finally get my payment I am shutting my closet down. Poshmark Didnt care about my item and they give me just $10 when the bag cost $70 on my posh! And yet it looks well-done on the Seller because Poshmark will still list that item as SOLD, so it looks like the Sellers are actually doing well even though they cancel abruptly. As the founder and CEO of womens social commerce site Poshmark, he said that the bodies in the e-commerce graveyard will continue to accumulate, but hoped his company will be one of the survivors. Me nasty emails! I cannot bring the fact that this harrassnent is still very sadly still happening in 2021 into light without mentioning that I am very appreciative and thankful for Poshmarks compassion, and their quick, and effective response to the severe harrassment I was receiving. She said they were new with tags. PS: When I first started on PM, customer service was good. Finally Poshmark voted in my favor and the story was over. I read with great interest your reasons for leaving Poshmark. I havent received the jacket back yet, which Im sure is going to be a mess when it does comes back. Poshmark share jail is a good thing for the platform. Im going to take pictures of every inch of an item. Starting my own business. I have been called every name in the book. To all that are good at ityou have my respect. Surprise the voice mail is full. I have been trying to get this one jacket which is fairly expensive. I find myself having these same issues. I will now only buy on TheRealReal. I assure you that I DO NOT own any fake items, but to me is more mind boggling that some how the buyer and Poshmark were able to make this assumption in such item. The pictures the BUYER had submitted showed HER with a knife or sharp object sticking thru my jeans and ripped the stitching. Anyone who gets mad because they arent making money is being silly.. Introducing: "Shop My Closet" Web Page! - Poshmark Of course poshmark sided with her and now the dress is been sent back to me. So in this situation mercari shouldnt have approved the refund because he has clearly admitted that he was just unhappy with his purchase price! Its a cleaver, but insidious business model. Im new to PM, too. I realize Poshmark customer service is very rude and do nothing to help! This is a fascinating article and comments, and now I join this club! Sick of it! But then I had a bad customer service experience with Poshmark that caused me to wonder if all the time I was spending on the app was worth it. Then you have to wait 3 days for your funds to be released. I just came across your post same thing here for my too. Hey Kaitlyn, we too were hit hard by Harvey, loosing both cars and a huge amount of personal property that we can never get back( like family photos, and other sentimental treasures) seeing as how not only do we rent our apartment, but we also have no flood insurance, we had lost hope that we would be able to get any kind of help to survive this tragedy. It would be easy for a new website to come along and save sellers, and buyers, $$$$$. Time to quit I think. For $50. I use to have an IG store but then you get shady people there filing a charge back 40 days later. Only at *this* time frame. Ha Ha Ha oh Posh purchasers! (Click below if you want to learn how I did it and open a store of your own!). Mercari didnt do anything but send me the same copied and paste reply that I was shit out of luck. Its about being social and every one is selling inspired by labels (knockoffs), despite PMs supposed policy against it. The item was never taken out of its original packaging. And I was also trying to express that dealing with problem customers isnt just a Poshmark thing. They think that a seller that has made a few dollars on their site is way more invested in their site than a buyer . No response!! What they really mean is exposing this activity breaks down the trust and integrity of users. Basically it states that due to unfortunate circumstances, I am now substantially photographing every purchase before I ship!!! I buy on eBay like crazy and have never ever had a problem like this. ( maybe crammed her fat butt into it and tore it ?) No bundle may exceed 5 lb., she didnt want to pay the additional shipping. How to avoid share jail and still make lots of sales on Poshmark. But thats ok I will take my business elsewhere! I was a top seller, with over 333,000 followers. I had numerous zoomed in photos of my shoes, new without box, even photos with measurements against a tape ruler. Thank you for sharing your experience! I think too few realize this is an option. I am now waiting for a response as to whos responsible for the return of my ORIGINAL bag as I will NOT accept a bag that isnt mine or intentional damage to my bag because the buyer changed her mind. It was bought immediately and the buyer asked me to ship it asap which I rushed to the post office to do. I appreciate your feedback! It will pay off in the long run! Happy poshing! Before Poshmark though, I sold on eBay for a time so Im no stranger to hard work. With PM new app adding Mens and children its like party overload. With no real protections, its a huge risk for You and not to Poshmark or the buyer. Anyway I can go on. I have a successful online store but some weeks I kill it on posh more than my store! That is how you make it on Poshmark as a seller just dont care who is selling what, and do your own thing and share your stuff only!! Arfg, 4 orders in progress now. Im not sure how long that takes since that was only a day ago. Thank you . dhampyre @amking45 Bored or something?; Clearly a snide remark? No commissions, trolls or drama! Size: 9.5 Salvatore Ferragamo. I must send them $20 shipping fee thru paypal in order to get my bag back, otherwise they would keep and destroy it. I am so upset!!! She claimed I must have mailed her item (a jewelry piece) to somebody else when that other person had purchases something totally unrelated and I KNOW hers was the only bracelet I had yet to sell. Thats why God invented Facebook. I had the same issue. If it didnt fit, I would just sell it on Poshmark. I couldnt ignore the urge to tell that girl all that I think about those kind of buyers. Besides all of that, I feel if a company/organization is legitimate, honest and upfront, then there would be an amazing customer service!! And it takes days for a generic email. Yes,I have to agree with some of this.I dont sell that much on Poshmark anymore because it is very time consuming.Sharing,commenting just to get a sale for a item.I spent hours sharing just to get 1-2 sales if im lucky.I really like Ebay and Vinted because you can list the item and go on with your day,you dont have to spend hours sharing items just to gte people to notice your selling some heels out of thousands of heels that our on sale on Poshmark.Poshmark is best if you have designer items like ZARA,COACH,BANANA REPUBLIC,DOLCE GABANNA etc.because people our looking for them all year round instead of used clothes that range $5-$10 just not worth the time. Anything in dealing with the public is going to have problems but certainly having those people asking you to model something would be the straw that broke the back for me I wouldnt have anything to do with them I wouldnt even answer them but I was having many questions about how the site function and Im glad I came across your experience. He is still out there after a few months. The items were an UA shirt, TWO Victorias Secret Pink shirts plus pink dog, pink bag and ribbon, AE shorts and this Packers shirt. I would love to start my own site, but I have little presence on social media currently (working on it) and worry about getting the necessary traffic to make the monthly fees worth it. The only thing is that people are looking for extremely inexpensive items. There is no way I can sell them now. I had exactly the same issue with my listing returned back to me, even if I have a photos before wrapping the item, and sent to poshmark support for evidence that it was not the same when it got back to me poshmark will never take your side. Wont make another purchase on there. I still love what I do, because it is their decision to call me a name. . My Closet - Poshmark Home My Closet All Items Available Items Available + Dropping Soon Items Dropping Soon Items Sold Items My Closet Sort By: Just In Accepting All Reasonable Offers-Plus Bundle & Save 25% Off Two Or More Items $900 Size: OS my closet conniecampos 4 9 Meet your Posher $999 $999 Size: XL My Closet thriftygramma 4 2 It doesnt even make sense that they give $5 dollars credit when shipping is $6.49 its better not to even use a referral code. Another was a brand new rose gold watch she got next to nothing!! I just think the market is so saturated that its super hard to get a sale! Press question mark to learn the rest of the keyboard shortcuts. I sold $2,000 last month (April), all preowned items, and expect more in May. I understand wholeheartedly what Bethany is saying. I think its safe to say that customer service exists in name only. You get what you put into it! I agree with you unless it comes to high end, in-demand and hard-to-find designer items. Now a message to all that takes the time to read this!! Only *this* many words long. The parties. All you have to do to get out of Poshmark share jail is to stop sharing your items for 24 hours. Its been great so far for me. If I sell something elsewhere, I just delete the post on Posh. In fact, Im setting up my Shopify store as we speak and doing some research and thats how I came across your article. The only time I had someone return something was because I sold a pair of skinny jeans, but the girl said they werent what she expected because the label said straight jeans. I never bothered to fight that it just wasnt worth my time and the stress. Im trying to run my closet as a business, but the endless sharing, posting and responding to comments without ever so much as a thank you is wearing me out. I set up my closet, started listing. As the seller said it didnt leave her house that way. NOTE I have been selling on eBay since my now 16yo was a baby and still sell there. Posh Markets Posh Markets lets you tap into different communities on Poshmark, whether it's Women, Men, Kids, Home, etc. As far as low ballers all you have to do is ignore them. Im a new seller on posh. The seller then cancelled the transaction. Ive been on here for 5 years. However I do think I will still try my luck with the site, hopefully having a better experience. To see if youre in share jail, try sharing an item. Anyway, ive sold several items on Poshmark and had great ratings. Thanks for sharing! I was a fulltime seller on ebay from about 2003 until 2007. Just a tip I photograph EVERYTHING as Im packing each item. Its insane, now that they have grown there needs to be rules for top rated sellers. Poshmark is run by tech bros, who have no fashion sense. My daughter bought a designer bag from a college friend. Just a chime in- you can flag comments (theyll pop up asking if its harassement or offensive) and posh will take it right down! To find Trends, go to the Shop tab, scroll down until you see Trends, and swipe through to view the different collections available. Posh always binds w the buyer usually. . The bottom line is this , first of all I owned a retail fashion store for years and had the same problems and I found out its easier getting cussed out online than in person . Im sorry, if I list a brand new, with tags Kate Spade cosmetic bag for $20 dont ask if Ill take five. Your email address will not be published. Sending support & positive vibes Brianna. These are the people you rush to the post office for so you can get their item delivered ASAP, but thenonce they get it, they dont even bother tomark it as received. If you want a deep dive, start looking up problem eBay stories. How about the time wasters who want to communicate offsite without any intention of buying anything? Launch the Poshmark app (for Android and iOS) from your device. Unfortunately there are sellers who only post stock photos and those who dont like questions. When I saw the photos, it looks as if the stitching snapped as if they tried it on and broke some parts of the stitching, I only say this because the new loose stitching appeared at the waistband and knee. Well, they told me I couldnt contact the Seller directly (to even say anything) so Im just stuck with a pair of defective shoes and out $50!! Omg I fully understand. Be any businesses I have the right to charge whavi want however I didnt I charge a fair priced its not my fault they seen it online cheaper. The low ballers are completely out of control & the amount of fake and replicas on posh are also out of control. They didnt reply to me at all, case still in review, and my account seems to be restricted without notice ( as I cant list anymore items ). To answer your question, most of the items I started selling in my Poshmark closet were things I had bought for myself and no longer (or never) wore. It can do thousands of shares, and follow thousands of people, all by clicking one button. So excited! But dont share *too* much. Im fairly new to Posh. I love the idea of poshmark, but it is too social. I think some Poshers such as the one that made that remark to me considers doing that is the same as a sale off Poshmark which absolutely isnt. Some have been able to raise money to stay afloat, albeit at lower or flat valuations. (I suppose thats a response I should have expected from a young girl with very little sense of responsibility) So now, I have to decide if I want to return everything, or keep this stupid rag that I wouldnt even donate to Goodwill. I wonder if Poshmark shadow bans certain sellers? Im on posh and dont have any complaints. I do think I will send the information to the news outlets. Its ridiculous. After reading your article.. Im thinking maybe, Poshmark isnt for me either. But, Im stuck. Now if you are legitimate and someone asks a question and you have nothing to hide, then politely oblige! I saw that the same guy responded to the young boy pic and the woman whos heading was lady in dress cook clean and gives happy endings. She has a small child sitting next to her. What type of business is this? Before she listed it on Poshmark, she did due diligence to ensure it was authentic.