See details. Submitting a response indicates a willingness to work with customers to make things right. Plus no sorry nothing. PITTSBURGH Giant Eagle is giving more shoppers a chance at buying discounted food to prevent waste. Very abrasive. Can you imagine what I think you can do with this lousy idea?! As outlined in the terms and conditions of our gift cards and merchandise credits, at times we take action on gift cards to offset losses caused by theft or fraud situations specifically linked to a particular card. GIANT EAGLE, INC. in Alhambra, CA | Company Info & Reviews Company Information Sponsored Links Company Contacts MING LANG JAN Chief Executive Officer 200 S Palm Ave Alhambra, CA 91801 Reviews Write Review There are no reviews yet for this company. Like im bothe ring you! Desired outcome: Block Spam Calls. View contact details and reviews for Giant Eagle Columbus at 6700 Hayden Run Rd, Hilliard, OH, or write a review. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . Giant Eagle - Bridgeville, Washington Pike (Reviews, address and phone Hope the conversation the 3 associates had was very good. 4. She rudely told me to re-up order my food and wait in line again. Desired outcome: What they do NOT tell you is that now, if you buy one, it's down to $1.25! auth #04520C I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. Find out how to block Giant Eagle Pharmacy caller . Since then Giant Eagle was always there for our midnight grocery & diaper runs , cakes , breakfast muffins and everything in between Thank You Giant Eagle for being our Friendly Neighborhood Grocery Store Plz dont forget to sign up for the Giant Eagle Rewards Card .Namaste . Flu shots are only available from 10a-6p. Giant Eagle Berea customer service deserves no stars at all, Customers are rude and management lets them berate shoppers. If I got a dollar for every entitled customer I had to shop for I'd probably be as rich as Jeff Bezos. Giant Eagle, the store lead is a creep too. I know it is only one customer for giant eagle in Western PA so it doesnt matter to Giant Eagle but I am going to stop shopping at their stores all together. Giant Eagle Supermarket - 2365 East State Street, Hermitage, PA - ctMobi Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. I purchased chicken salad Giant Eagle last night, 9-28-18. I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. This issue will most likely cause me to switch pharmacies and make sure my family and I never to use giant eagle pharmacy due to the lack of friendly customer service and constant stocking issues. Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. Why I constantly continue have this on going issue with this pharmacy has be baffled? I have purchased this chicken many times in the past and it was always delicious. Never had such a bad experience before. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Look at your competition! If they knew it was in the hot foods for this long, they should have thrown it away or reduced the price. i don't have a complaint as much as need advice. It was never added on. The butchers are LAZY! It always smells bad. She had already rung up half of my groceries before I noticedI went home and wiped down each food item with sanitizing cloths then soap and water. Search Results for Giant Eagle Pharmacy - everycaller.com Another rep told me it's a health insurance issue that they can't do anything about. I like that i get discounts on gas when i shop. 1. Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. Good Morning. Then why text me in the first place! ADDITIONAL LINKS i have to go back to the website to send a reply. I didnt see any signs about that. I am so disappointedthat the storewould sell something like this. This complaint was posted by a verified customer. UPDATE: Giant Eagle - Need to turn their culture around | Glassdoor 6932 West Central Ave, Toledo, OH 43617. There is no warning in online ordering that prices will change on Thursday regardless of what day you ordered and at what price. The next best thing would be some sort of response just so I know you are aware of my issue. We're also your destination for cooking, entertainment, living, and saving tips, advice, and information. Since this card was purchased from a 3rd party store/website not affiliated with us, we're not able to assist. I tell them it stops when the tank is full. Since the COVID 19 crisis began, I have noticed that the employees at Giant Eagle have surpassed their typical miserable service. Our partners at the Trib said the move has Category Food & Beverages. Immediately a woman who works there came over and started bagging my items while I was scanning them. I was told I would hear back in 2 to 3 weeks. Absurd! We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Giant Eagle. but they want to play that silly "security reasons " game. Regina Zajac, [protected] [protected]@zoominternet.net. Giant Eagle: Reviews, Complaints, Customer Claims, Page 2 | ComplaintsBoard A multibillion dollar company has scammed a consumer out of $200 Desired outcome: My family work there. X . There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. i do the shopping for the household,he picked ip the advantage card. Regards, Columbus ,ohio. I can't help but to notice a 1 star for most of the reviews. I have reviewed the response made by the business in reference to complaint ID ********* and have determined that this does not resolve my complaint. I will NEVER walk in a Giant Eagle again! The signs indicate you can buy beer here, which is . So they keep putting out thinking it's fixed. So I am out $200, no refund and my cards have been mysteriously used. I've never been treated so poorly by the Mgr. What happened to integrity and company loyalty. Kroger's parking lots are always full. If she was helping it would not be anyone to watch! Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. i shop at giant eagle here in mayfield heights then have to go to heinens just to buy the milk for my wife! Please look into this matter because I am not alone on this issue, and this is why many of your customers shop at Giant Eagle. Flu shots are only available from 10a-6p. Giant Eagle is currently offering a promotion of 3x perks for members and 5x perks for pros through April 17, 2022. Older lady mid 50s, blond curly hair, blue eyes. Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. I have been going back and forth with customer service about a $10 bonus perk i never got. I was almost attacked by the store manager in Vermilion Ohio she came running out from behind the manager counter and screamed put a mask on, which I was putting on as she came running at me, she is very lucky I didn't clock her, will never go to that store again, switching all my prescriptions to have my insurance company mail them to me, they have the worst costumer service I have ever seen. I said well we waited all that time and the car ahead of us received their prescription so how we would know? Then i was told i needed to spend $30 in 1 trip and $150 in total for the month. What they do NOT tell you is that now, if you buy one, it's down to $1.25! The use of Perks is different in this program also, as now 50 perks can be used for $1 off your total gas or grocery bill. Pros. 814-734-5036 Giant Eagle Pharmacy. Your bakery dept crushed my 6 years whole birthday for that I will never buy from your establishments again, picked up ordered cake on April 23 2022 very disappointing they did the digital print cake split down middle before getting home writing was very sloppy and half was done in cursive and half done in print for what is being charged for these cakes there should be a little more time put in to them i use to love getting my cakes from here but now i will be looking else where from them. Giant Eagle, Inc. Employee Reviews in Freedom, PA - Indeed My desired outcome would be a refund, but since I don't have the receipt, that probably isn't possible. Share your photos and videos with others to prove the truth of your words. 2. We will forward their concerns to the pharmacy and regional leader. The attendant looked to find it in the car wash and could not. We have researched this matter and added thecoupon to the consumers advantage card. Claim it and get a lot of features. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. It's more of an inconvenience than a convenience. So I have called repeatedly and was told the discount would be added, but it never has been. The service has always been rude, but now they have become even worse. 8% of Giant Eagle employees are Hispanic or Latino. Unfortunately, I collect s.S. 228 in Cranberry Township PA (the one by Target not out toward Mars). Verification can help ensure real people write reviews about real companies. Kitchen employees told me to go to cashier to have it removed. The kitchen manager was the cashier. 6932 West Central Ave, Toledo, OH 43617. I apologize for any inconvenience caused by the action taken with this particular gift card. Giant Eagle has extremely terrible customer service. i had over one dollar on the advantage card for fuel perks for gas. Jacob Mann - Assistant Store Manager - Giant Eagle, Inc. - LinkedIn Giant Eagle, (store #4029). I purchased an 8 piece mixed chicken, from hot food for $7.99, on December 28th from theGiant Eagle at 6204 US Route 30, Greensburg, PA. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. This is a very serious issue. I have the unused gift card and proof of purchase. Giant Eagle refused and told me to contact Columbia. I picked up my groceries and went home thinking nothing of it but later on that day I realized I was billed twice. Pay for this replacement part that your car wash broke. When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission!UPDATE:Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. Basic understanding of Giant Eagle's Business System (GE's version of the Toyota Production System). 261 7008. I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. I received an e-mail that convinced me that Giant Eagle is not sorry for the racism committed against African Americans in your stores. No everyone lives their life online. They are not authored by Glassdoor. I never seem to have this problem at Walmart, Dollar General, Kroger or any other place I do self checkout. They shop my online order, I schedule a pickup, and they load it up. Ray Saunders 614 This has not been a one-time thing, this has been an ongoing issue with me complaining to corporate GE and yet nothing has been done about it. Also, why did i not earn perks on Dec. 17 and Dec. 22? Giant Eagle has 37,000 employees. So they trick you into thinking you must buy a lot to get a discount, but that's not true. I get another sticker for my window. Their were no signs and so i stood in the pick up line for 15 minutes just to find out i needed to be in the drop-off line. they would not take my refund of just a couple od things because it was a online/delivery order and the customer service desk told me they cant do my refund cuz they dont do those! I purchased 3- $100 gift cards via the Giant Eagle App. My family member luckily get only one 15 minus brake a day! I don't want to have to own a 500.00 phone with a tiny little screen that doesn't show squat. Ripoff Report Needs Your Help! BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage I would like a full refund.Also If your going to advertise this as a edible image on your web site tell people what they are getting, I'll bet most people would not order an image if this is what they get. They run out of stuff and are not "authorized" to go replenish an item to make the customer happy. I asked about my perks that were deleted Team Leader Review. I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. Giant Eagle should have signs that tell people that are dropping off scripts, to pull out of drive thru and park until their scripts are ready. I have a family to feed and I am very upset. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. My prescription was not refilled. Companies can ask for reviews via automatic invitations. December 29, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106RE: Complaint ID ********This letter is in response to the complaint submitted by ***** ****** to the BetterBusiness Bureau regarding their experience at the Grove City Giant Eagle located at2173 Stringtown Road Grove City, OH 43123. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. Giant Eagle Employee Reviews | Comparably The only ones breaking the law were your employees, so you should probably inform your employees on the ADA law, because they all broke it when I informed them of my medical condition and how they are breaking the ADA law by harassment, discrimination and refusal of service of someone with a medical condition. Overpriced! Our Benefits | Giant Eagle Careers I am extremely dissatisfied with the service provided to me today. So i am very confused and frustrated. Made formal complaint with Customer Care. We also ensure all reviews are published without moderation. Giant eagle unwilling to offer anything related to customer care. Complaints: The cardservice vendor recommended that the consumer contact Columbia directly for further assistance.If you have any questions, please feel free to contact me. Very disappointing. GIANT EAGLE, INC. in Alhambra, CA | Company Info & Reviews Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . Fine if she was a random teenager, but I cant shop with my child and talk with her?!? I asked that they contact me and one customer service representative never even filed the complaint. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. (419) 843-7296 182.32 mile. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Oh, and when I tried to buy the advertised buy 2, get 2 free of Pepsi 12 packs, it would not work, so I missed out on buying that deal and had to go elsewhere. For example, pharmacy business hours are 8a-8p. ***** *******. Why is Giant Eagle pretending to care about their employees or customers when they refuse to have a sit down on how they threat us. States they care about work-home balance Pro diversity culture Don't shop in Brooklyn ohio store especially when buying a sub sandwich. Every one of the wings had at. This review was chosen algorithmically as the most valued customer feedback. 5-7 minutes he was gone. I noticed I had an item that had to be removed from my bill. In recent years they've started carrying more organic and vegetarian products, which is great. something is seriously wrong here, what happened to the vow to help and save people life, customer service, integrity, values was awful. File a complaint. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. Out of 477 Giant Eagle employee reviews, 70% were positive. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. Hello this email is in regard's to a employee who blatantly dug his fingers into a pack of Nestle pumpkin spice cookies I purchased on 10/01/22. Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Large croissants. good bye giant eagle. I purchased chicken salad Giant Eagle last night, 9-28-18. December 19, 2022Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********This letter is in response to the complaint submitted by *** ******** *******regarding a giftcard purchased for Columbia. The cake had an image I had selected from your website. Desired outcome: Giant Eagle, Inc. The rudeness of store associate and unwillingness to help. named Heather - very immature for the title that she holds. They formed a company called "Eagle Grocery.". " very flexible schedule, good management " (in 135 reviews) " I've worked at Giant Eagle a long time " (in 103 reviews) Cons. For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. I am first off disappointed by the new renovation. I am one of you best patrons; I spend hundreds and hundreds of Dollars at Giant Eagle. Learn how the rating is calculated 1 complaint. Click here to get notifications about new complaints of Giant Eagle. Was looking forward to these, I bought them In the past and fell in love with them. Just needed coffees after a long travel day and both ended up room temp and we lost a good bit of travel time waiting on crappy specialty lattes for $8, was sad. Your loosing your customer base. Be the first one to write a review. I called the store. Thank you. Some of my articles are about CX (customer experience) and leadership. Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. Bonita Springs, FL Giant Eagle Grocery Hours And Location My cake was accepted the morning of however it was never prepared and I was left cakeless on my daughter's birthday. I would highly recommend shopping here. My husband and I tried to eat it but ended up throwing most of it away. Feedback has its perks! | Giant Eagle Accordingly to the app, my cards had $100, but when I went to use them the cashier told me that they were of a zero balance. I now realize I should have taken it back to the store but with the price of gas it did not seem feasible. Second, the hot mocha was not hot in the slightest, but the issue was the iced coffee. I got an email stating that all sales were final even though it was just a glitch in the system. It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. Nov 25, 2022, 12:13 PM PST Everyone I talk to keeps telling me they will get back with me the next day. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. This is unacceptable. More or less told tough. It was for curbside pick up. Ordered wife's birthday cake online, picked up in Glenshaw store on 11/10/22. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. Giant Eagle Reviews by 17 Employees | AmbitionBox Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. Giant Eagle reviews & complaints 193 complaints 7 resolved 186 unresolved File a complaint Table of contents Claim listing Follow Share Complaints Contacts Resolved "medication" Resolved Resolved Resolved "check cashing" Resolved Giant Eagle reviews 193 G GaryD163 of Butler, US Feb 09, 2023 4:50 pm EST Verified customer Featured review She still refused. Giant Eagle has extremely terrible customer service. I explained to them my same situation, and they continued to harass me and discriminate.They tried to tell me that wearing a mask is the law now, they are sorely mistaken. A refund was processed today, December 29, 2022, to *** *******We apologize for any inconvenience. Toggle navigation ctMobi - Find a local buinsess in your area. Unfortunately when her friend went to use the card she accidentally scratched the pin number to hard rendering it unidentifiable. The public deserves better than the service that GE provides. How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. The digital coupons are not customer friendly. Anyone can write a Trustpilot review. Desired outcome: I would recommend reaching out to the party you received this card from to seek any potential reimbursement. Click here to get notifications about new complaints of Giant Eagle. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Working at Giant Eagle, Inc.: 4,213 Latest Reviews | Indeed.com Moraine point giant eagle, buter county. Giant Eagle reviews & complaints. The woman took the product and did not apologize for the inconvenience scanned a similar item and told me the item that had damaged packaging.was going home with me. They Claim I've bounced to many checks and use a third party to make sure the money is there they just bounced 3 of mine and the bank said they never even came though my account plus they are so over Priced they lost my business. Management was okay in the beginning then it slowly deteriorated, into a $#*! Find out how we combat fake reviews. This is certainly an attempt to get people to switch to the new MyPerks program. The program was launched at 34 locations in 2021. A store associate called me at 7:40am to ask for substitutions and also for any additional items. This will surely increase the credibility of your complaint. I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment.