Also, you can glide in zip-lines at Xplor, be part of a great Mexican party at Xoximilco, or put your senses to test at Xenses, live an unlimited nighttime adventure at Xplor Fuego, and experience six exciting activities at Xavage. Yes, when you go to the restaurant, please inform your host about your dietary requirements and the chef will advise you on what to eat, or prepare something special for you. If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. We advise you to wear long shorts, t-shirts, swim suits and water shoes that can be attached to your ankles so as to avoid losing them. If you hired a tour and already have a wheelchair, please call our contact numbers and give us notice of your visit to provide the best care for you. If the person making the payment is not the same person who will visit the park, it will be necessary to present the following documents at the ticket booths: No, the park does not have a daycare. What should I do? The spectacular mix of beautiful natural surroundings and the authentic culture will ensure you enjoy an unbeatable vacation. 800 006 FOTO (3686) 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. *MSI only with participating cards (banks) issued in Mexico. Remember that cancellations are managed by the terms and conditions of the cancellation policy. 17.17 mi from city center. We would like to apologize for the issues you encountered upon your check in, as this is not the experience which we strive to provide for our guests in Hotel Xcaret Mxico. 5/5 would recommend again. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. The review was in regards to not being able to access my photo package, but after a week of phone calls and emails my family was finally able to access our photos. Some activities call for physical strength. Photo Pass | Xcaret Park | Xelfies For the ONE PARK DIGITAL PHOTO PACKAGE, TWO PARKS DIGITAL PHOTO PACKAGE, THREE PARKS DIGITAL PHOTO PACKAGE, FOUR PARKS DIGITAL PHOTO PACKAGE, and FIVE PARKS DIGITAL PHOTO PACKAGES. Xcaret Admission | Riviera Maya Excursions | Cancun Tours To replenish energy, a delicious picnic will be waiting for you. per night. Photo Pass FAQS | Xcaret Park Official Site Faqs - Xcaret !My family and I stayed at this hotel for 6 nights. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. All rights reserved. Can I enter with food or drinks to Xplor? Transportation airport-hotel-airport . Children from 5 to 11 pay half the price. There are several options of payment depending on the currency chosen on our websites. If it rains, can I cancel or change my date of visit? Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. The park is set up with picture stations. Enjoy delicious breakfasts and meals in El Troglodita restaurant, open from 11:00 a.m. to 5:00 p.m. Their eco-integrating design and premium amenities make them unique. Yes, we have restrooms and changing rooms located throughout the park with enabled spaces so you can change clothes comfortably. ", A verified traveler stayed at Club Quarters Hotel Faneuil Hall, Boston, "The rooms were clean and very beautiful modern chic. You must present official ID (IFE) with address in Quintana Roo. Free WiFi in public areas, a library, and express check-in are available at this hotel. I really had no idea of how to use them. MarieSamSanchezPhoto 1.- Enter your download code. Sol (PEN): Visa, Mastercard, Diners and JCB. If you could be so kind to contact me by sending me a private message through this media or by providing me with an email address I can reach you at, I will be delighted to personally follow up on your experience.We hope you can give us the opportunity to regain your trust in a near future. 282. If you visited our Xcaret Hotels: fotohoteles@xcaret.com Are the downloaded files of high quality? With only 63 suites in front of the Caribbean Sea, our first adults-only boutique hotel, shows an intimate, sophisticated and relaxed Mexico. Uruguayan Peso (UYU): Visa, Mastercard, Diners, Discover, JCB. We are here to serve you and to meet all requests, questions or suggestions you may have. The chart reflects the cheapest Middleton hotel for each day and each star rating category. I left my fanny pack there and they found it for me, and a staff tracked me down at the commuter station (Back Bay 5 min walk) because I left my hat in the room as well. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Admission to XPLOR All inclusive costs $ 129.99 USD, but for all purchases made seven days prior to your visit on www.xcaret.com or www.xplor.travel you can benefit from a 10% off the regular price and a 15% off purchasing 21 days or more in advance. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. Xel-H Special Promotions | Xavage Park Official Site We really do appreciate our guests taking the time to leave us feedback, and we love hearing about our guests experiences.Our staff really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.Rest assured that we remain at your entire service and disposal, should you want to come back to our resort please do not hesitate to contact us, ascertain that we would be thrilled to cater to your every need once again.Respectfully yours,Jorge DucoingHotel DirectorHotel Xcaret Mexico. They did an AMAZING job with the photos at all 5 parks . Korean Won (KRW): Visa, Mastercard, American Express, Diners, Discover and JCB. Do I need a driving license? BUY THE PHOTO PASS! Subject to availability. If you do not attend the day of your visit, you can change the date within the period of one year from the purchase date, giving notice 24 hours in advance. If you want to check our current promotions, visit here. The recent inclusion is Veleo by Xcaret Xailing, a catamaran tour that will take you to discover the beauty of the Mexican Caribbean on the high seas. DoubleTree by Hilton Hotel Boston Bayside - Boston. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. Dear Valerie149,First and foremost, we would like to thank you for taking the time to share a detailed feedback from your experience at Hotel Xcaret Mexico. ), Check prices in Middleton for tonight, Mar 4 - Mar 5, Check prices in Middleton for tomorrow night, Mar 5 - Mar 6, Check prices in Middleton for next weekend, Mar 10 - Mar 12. The first check-in they were extremely accommodating--we got popsicles and cold towels as we walked in and the view was absolutely amazing. The company is constantly expanding but they currently operate 8 adventure parks, 4 tour experiences, and 3 all-inclusive luxury hotels. . The minimum age allowed in Xplor Fuego is five years old. Also, some activities are not suitable for pregnant women, besides not recommended for people with fear of heights, recent surgeries, back pain, or if gets dizzy easily. The Mexican decoration and the different organic amenities will immerse you into carefully crafted spaces that will make your stay unforgettable. Months without interest, only with major participating bank cards issued in Mexico. Are the downloaded files of high quality? Refund will not be granted under any circumstances in this case. She didn't really explain anything. In case of amphibious, they can participate, but only an adult with driving license is allowed to drive. Enjoy the best of Mexico included in this sophisticated hotel that surpasses the traditional All-Inclusive hotels with its All-Fun Inclusive concept. Do you have a special discount for Quintana Roo residents? It is located right next to Xcaret Park, found on the Federal Highway 307, km 282, only 56 km away from Cancuns International Airport and 6 km away from Playa del Carmen and about 55 km north of Tulum. How do you remove the watermark from the photos? A homage to the best artists from Mexico in an adults-only All-Fun Inclusive experience, that welcomes youngsters older than 16 years old. When purchasing the Photo Pass product, visitors to the parks and tours by Grupo Xcaret can use all the AutoPhoto points at the park(s), the pictures by photographers (including recreational activities), or both. Xplor Fuego opens Monday to Saturday from 5:30 to 11:00 p.m. Subject to change due to official regulations. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. La Casa de la Playa. Schedule: Monday to Friday from 8:00 a.m. at 11:00 p.m. | Saturdays and Sundays from 8:00 a.m. at 10:00 p.m. Quintana Roo local time. Cabins, apartments, houseboats! What is the minimum/maximum weight allowed on zip-lines? Fill out this form and one of our agents will follow up on your request. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Can I participate in an activity more than once? If I dont have one, will I be allowed to drive amphibious vehicles? I made a habit of spending the very early mornings on my balcony in the hammock. This historic hotel's 2 restaurants, 3 bars/lounges, and gym are some of the featured amenities. Round-trip transportation to the Embarcadero Isla Mujeres by Xcaret in the Cancun Hotel Zone is included. !DO not buy the photo package!!!!!!!! No one was watching him, and yet, he smiled the whole time. Thank you for contacting the Photo Department at Experience Xcaret. What is the distance between one activity spot and the other? We have lockers for two people where you can keep a backpack with all your belongings (deposit is not necessary). If you visited our Parks: foto@xcaret.com We dont recommend the use of flip-flops or Crocs. Mexico: 998-883-3143. . Face the only whitewater rapids in Cancun, cross a circuit of ropes hanging in the air, drive a Monster Truck, board a jet boat, ride a kayak and fly in a zip-line. What are the payment methods to buy online? Changes are not permitted on the day of your visit. All activities are optional and, at your arrival, youll be given the chance to select those which you want to do and those you dont. The ramen at Xin Goa was excellent as was the fried rice. If you chose transportation to the parks but the hotel you are staying at is not in the list, you can call Customer Service or send an email to customerservice@xcaret.com. She even offered advice on when to arrive at a restaurant my daughter was interested in trying, to avoid bigger crowds. It didnt matter if he was cleaning the pool or checking chemical levels he smiled. (01152) 55 4163 7327 It is essential to arrive 15 minutes before the time of pick-up. The pass is very much worth the money. How do I find and download the photos from the website? Privacy Terms. My suite overlooked the casa Viento infinity pool farthest from the lobby. Display as a link instead, The Unlimited Xcaret Xperience package (UXX) is designed only for guests of this hotel, and provides them with unlimited access to Xcaret Park during their entire stay and the ability to enjoy more than 40 exhibits and attractions in the world-renowned Xcaret eco-archaeological park. Valet parking, a 24-hour business center, and a garden are also offered. Is the discount for Quintana Roo residents valid throughout the year? What happens if I forgot my download code? You must present the credit card (or copy on both sides) used for payment, on the contrary you will not have access to the park and will be losing your purchase. At what speed does the zip-line travel and how long does a single journey last? I will not repeat everything that has already been said. In our venues, life merges with art. Guatemalan Quetzal (GTQ): Visa, Mastercard and Diners. Find the best rates by booking your stay in advance at Hotel Xcaret Mxico, which includes unlimited access to all Grupo Xcaret parks, plus other benefits in our All-Fun Inclusive concept. Xcaret: photo pass worth it? - Playa del Carmen Forum Yes, however the park is made with stone floor, has many slopes and wet surfaces, which makes difficult the movement for people in wheelchairs. No one wants to post vacation pictures a week after they get home, they want them as soon as possible. Plus having free shuttles to all the parks was a major win that my whole family took advantage of. Monday to Friday from 7:00 a.m. at 12:00 a.m. Saturdays and Sundays from 7:00 a.m. at 10:00 p.m. Quintana Roo local time. This time my visit included my 12 year old daughter and another couple who joined us for the week to celebrate her birthday. Hotel Xcaret Arte is a hotel experience in front of the Caribbean Sea, that makes hospitality a sensitive proof of the artistic wealth and sustainability in Mexico. Board the trajinera that takes you on a tour among natural settings, in an atmosphere with live music, dinner, and open bar. All our current promotions are here, click now. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. Get the best of Mexico through its culture and nature at Xcaret, and have a fantastic day at a natural wonder in Xel-H. From Monday to Friday from 7:00 a.m. to 12:00 a.m., and Saturday and Sunday 7:00 a.m. to 10:00 p.m. Local Time. 282. Prices and availability subject to change. Traveling on business? Feb 5 - Feb 6. Responsive staff. 10 Ave South 10, Playacar, Playa del Carmen, Constituyentes Ave. LB, Gonzalo Guerrero, Playa del Carmen, 5th Avenue and 34 St. North, Playa del Carmen. I would like to note, however, that in my previous review, I recieved a response from the hotel director that the Guest Service Management team would get into contact with me immediately, but no one ever did. Your link has been automatically embedded. Xcaret in Cancun Mexico: Our Review - The Barefoot Nomad I will absolutely return to Hotel Xcaret: for the amazing scenery, the tremendous food and drink, the gorgeous amenities, but more than anything, I will return for the experience provided by the incredible staff. Kukulcn Blvd, Km 1.5, Cancun Hotel Zone. Full access with All-Fun Inclusive | Xcaret Hotels Are these activities allowed to elderly people? What kinds of clothes and shoes shall I wear? Omni Boston Hotel at the Seaport. Yes. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. If youre a minor, you can ask an adult to drive you. We will be delighted to assist you!Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. We kind of had two check-ins, as we got there a bit early before our room was ready. If it's raining on the day of your visit and you decide to make a change of date, your voucher is valid for one year guarantee against bad weather valid only 24 hours in advance. However, we would appreciate if you could inform us about the exact date you will visit the park. No, only Tour option includes round transportation from Cancun and Riviera Maya.