Two important qualifiers to this category are included in the regulations: Architectural barriers (environmental conditions and architectural barriers not under the control of the public entity do not, when considered alone, confer eligibility.). When it does expire, you'll have to provide the same documentation you originally provided as proof of your qualifications. Exact addresses of both the origin and destination. If the complex is inaccessible to a MARTA Mobility Bus, customers must meet the bus at the main entrance of the complex. The MAC subcommittee meets once a month to hear customer appeals and make its recommendations to MARTA. The completed application (both Part A & B) must be faxed to 404-848-6900, or mailed to: Mobility Service, 2424 Piedmont Road NE, Atlanta, GA 30324. If MARTA Mobility does not provide an appeal decision within thirty (30) days, MARTA Mobility will provide service until an appeal decision is provided. MARTA cannot be responsible for, nor can schedules be adjusted to accommodate the administration of medication.
MARTA MARTA attained the Silver level of recognition for its sustainability efforts. Customers may ride standard scooters on the lift, but it is strongly recommended that they transfer to a seat once on board the Mobility Bus. To become eligible to ride MARTA Mobility, you must complete an application and an in-person interview and assessment. http://www.itsmarta.com/ride-with-respect.aspx. MARTA Transit; MARTA Service . Mobility Operators are permitted to assist customers who utilize wheelchairs or other mobility aids up or down one curb or step unless it poses a safety risk. In this type of eligibility, the person can be reasonably expected to make some trips on the fixed route service. MARTA Mobility service is curb-to-curb. 404-848-5826. If the Mobility Bus arrives prior to the scheduled time (6:45 AM), the customer is not obligated to board early. Same-Day cancellations must be made at least two (2) hours before the scheduled ready time. MARTA Mobility operates in the same areas of Fulton, DeKalb, and Clayton Counties where MARTAs fixed route bus and rail service is available. Customer gets off work or finishes school or appointment at 4:00 PM.
Helpful Numbers - Metropolitan Atlanta Rapid Transit Authority Riders' Advisory Council; . MARTA Mobility Operators are expected to obey the same rules as our customers. No commercial or large-size carts, or dollies unless collapsed. Customers are responsible for providing access to gated communities or secured complexes. MARTA shuttle vans, wrapped to look like the streetcar, will continue servicing the route until all vehicles return to service. Transfers between MARTA Mobility and Cobb County Transit (CCT) Paratransit are free at the MARTA Arts Center Rail Station and the CCT Cumberland Transfer Center. If the Mobility Bus arrives anytime between 4:15 PM and 4:45 PM, the customer must board within five (5) minutes of the arrival of the Mobility Bus. For safety reasons, please do not distract the MARTA Mobility Operators by engaging them in unnecessary conversation while the Mobility Bus is in operation. During this thirty (30) day waiting period, customers will still be eligible to ride MARTA Mobility; however, they will be required to show photo identification and pay with cash for each trip. To be viewed as accompanying the eligible customer, the PCA, travel companions, and children must have the same origin and destination points as the eligible customer. Customers must present a valid MARTA Mobility Breeze Card or Identification (I.D.) Customer zip code, which is the password to access the automated system. The operator will not carry packages through the door. If the disability continues beyond the certified time, MARTA will require a revised certification from the customers Health Care Professional. Customers requiring medication or oxygen at regular intervals should be advised that travel time on the MARTA Mobility Bus may be as long as the same trip on MARTAs fixed route services plus an additional thirty (30) minutes. A card will be unconditionally confiscated if it is found in the possession of an unauthorized third party.
After the third replacement card, customers may be subject to a thirty (30) day waiting period before obtaining an additional replacement card. 2. The customer cancels a scheduled trip less than two (2) hours before the established Ready Time (Late Cancel). 3. Riders must have a MARTA Mobility Photo ID Breeze Card to be able to request and board our MARTA Mobility buses. Please contact MARTA Mobility Eligibility at (404) 848-5389 during business hours, Monday - Friday, 8:30 AM 5:00 PM for detailed information regarding these procedures. This applies to an individual who would be able to use the fixed route system if it were accessible (e.g., when a low-floor or ramp-equipped bus is not available). The customer may write a letter requesting an appeal to:
MARTA Police (Emergency) 404-848-4911. MARTA has the right not to issue a replacement card. PROPERTY OF MARTA: This Reduced Fare/Paratransit Breeze Card is the property of MARTA, and must be presented upon use when boarding a MARTA bus or entering a MARTA rail station. ATLANTA - The first of Atlanta's Streetcar vehicles has been repaired and is back in service. . Names of complexes or subdivisions, as well as building, apartment or suite numbers, and gate codes. Also, only you are allowed to use your Reduced Fare Breeze Card. Customer must arrive at work, school or appointment no later than 8:00 AM. Weekday: 4:45 AM - 1 AM; . Individuals with a hearing impairment may confirm a reservation through the Georgia Relay Service at. Customers may travel with one companion. How do I use my Reduced Fare Breeze Card? Mobility Fares. MARTA Mobility is our paratransit service available to anyone unable to ride or disembark from our regular MARTA transit services. breezecard.com. If known, nearest cross streets and easily identified pick-up points. If a card has been confiscated due to usage by any unauthorized property. To request an alternative format, please call MARTA during normal business hours at. This applies to an individual who cannot independently navigate the fixed route system (board, ride or disembark from a bus or train).
Travel Companions are subject to the regular MARTA Mobility fare. Customers must wait at least twentyfour (24) hours after a reservation is made to cancel it through the automated system. If anyone else is caught using your card, the card will be confiscated and you will have to wait a minimum of 30 days before receiving a replacement. Unlike our standard buses, MARTA Mobility is a shared ride, advance reservation mode of public transit. Using tobacco or electronic cigarettes or vaporizers is prohibited. Applicants should indicate whether they will travel with a PCA during the application process. The Warning Letter also provides the customer with an opportunity to dispute the listed No-Show infraction, and provide proof of extenuating circumstances that may have caused the infractions.
MARTA MARTA is dedicated to being here for those needing essential travel during the COVID-19 pandemic.
You can also call our Customer Service Center at 404-848-5000 and follow the automated prompts to 'Breeze Card Registration.'. Explore how you can get around any personal limitations, Talk with you about what you want to do and where you want to go, Teach you to read MARTAs maps and schedules, Teach you to board, ride and exit the rail and buses, Travel with you on those first few trips so you can feel confident on your own. Please complete the
30 Alabama Street, SW
Individuals who believe they are eligible must complete Part A of the eligibility application.
Requests to suspend subscription service until further notice will not be accepted. To provide safe, on-time service for all customers, the customer must designate a location where they will be waiting. An application is complete when the applicants Part A is matched with the Health Care Professionals Part B. MARTA Mobility Breeze Cards are not transferable. 3. Customers with expired passes or insufficient funds on their MARTA Mobility Breeze Cards will not be allowed to ride unless they pay cash for their trip. A $5.00 replacement fee will be charged for all subsequent replacement cards. Name, address and telephone number
Mobility Fares - MARTA Once on board the Mobility bus, customers should remain seated until they have arrived safely at their destination and the Mobility bus has made a complete stop. Wheelchair brakes must always be locked while on the lift. If you choose to download the pdf version of the Part B application please deliver it to your Provider for completion. Atlanta, Georgia 30324-3330, Please include the following information when calling or writing:
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Customers requiring assistance in the administration of medication or oxygen while on the Mobility Bus must travel with either a Personal Care Attendant or a Travel Companion. You willstill have the optionof goingintovoicemail.
MARTA - Metropolitan Atlanta Rapid Transit Authority MARTA Mobility is our service that provides ADA Complementary Paratransit service to anyone unable to ride or disembark from our regular MARTA transit services. Mobility Operators are permitted to assist ambulatory passengers up and down the steps of the Mobility Bus, as well as steps going to and from the vehicle, unless it poses a direct threat to safety. Customers are required to secure their packages at their seats, as storage space on the bus is limited. To claim a lost article before Tuesday of the following week, please call the MARTA Mobility dispatch office at. To request information in another language or in an accessible format call 404-848-4037/ 404-848-5665- TTY, Click hereto view the MARTA Mobility Guide. MARTA Mobility operates during the same days and hours when MARTAs fixed route bus and rail service is available. Scooters are often unstable on lift equipment. Day and time of experience
Where can I purchase bus passes? Should an application be denied, the applicant has the right to appeal. Indicate the use of a service animal, if applicable. Eligibility for MARTA Mobility usually extends for three (3) years from the date of certification. Atlanta, GA 30324-3330, Via Fax:
2424 Piedmont Rd, NE 30 Alabama St., SW
MARTA Mobility is a shared ride, advance reservation mode of public transit. A $2.00 replacement fee will be charged for the first replacement MARTA Mobility Breeze Card. . The MARTA Mobility Breeze Card is accepted on any Paratransit service across the country. Vehicle number and operators name, if applicable
The Mobility Bus arrives at the correct scheduled pick-up location before or during the ready window and the customer (or someone on behalf of the customer) informs the Mobility Operator that he or she is not going to travel (Cancel at the Door). 30 Alabama Street Atlanta, GA 30303 Monday - Friday 8:30 a.m. until 5 p.m. MARTA Mobility Appeals Panel
Customers traveling on scooters should adhere to the same safety procedures listed for wheelchairs. Visiting customers must provide verification of their eligibility to MARTAs eligibility department. Customers who are not satisfied with the MAC subcommittees decision, will have an opportunity to appeal to a panel consisting of at least three (3) MARTA managers, who are independent of MARTA Mobility, who will hear and rule on the appeal. Same day cancellations are cancellations made on the date of travel. If a customer fails to re-certify by their expiration date, MARTA Mobility services will be terminated to include deactivation of the MARTA Paratransit Breeze card. The approval letter will indicate the MARTA Mobility eligibility expiration date for each individual. When the Mobility Bus arrives within the Ready window, customers must board the Mobility Bus within five (5) minutes of its arrival. MARTA shuttle vans, wrapped to look like the streetcar, will continue servicing the route until all vehicles return to service. Operators cannot make change. [Code Section 37.123(e) (1)], Any individual with a disability who needs the assistance of a wheelchair lift or other boarding assistance device and is able, with such assistance, to board, ride, and disembark from any vehicle which is readily accessible to and usable by individuals with disabilities if the individual wants to travel on a route of the system during the hours of operation of the system at a time or within a reasonable period of such time, when such a vehicle is not being used to provide designated public transportation on the route. [Code Section 37.123(e) (2)], Any individual with a disability who has a specific impairment-related condition which prevents such individual from traveling to a boarding location or from a disembarking location on such system. [Code Section 37.123(e) (3)]. If trips include transfers to another transit system, MARTA Mobility customers must reserve trips directly with that system and pay the required fare for both MARTA and the other system. Articles not claimed by Tuesday of the following week will be turned over to MARTAs Lost and Found department located at Five (5) Points. 404-848-6900, Two hands exchanging a MARTA Mobility Breeze Card with a large slash indicating an unauthorized exchange. Personal Care Attendants (PCAs): A maximum of (two) 2 children under the height of 46" may accompany a MARTA Mobility customer free of charge. view details. 404-848-5000 . MARTA Mobility is our paratransit service available to anyone unable to ride or disembark from our regular MARTA transit services. It is the customers responsibility to maintain a valid MARTA Breeze Card and to reapply for service prior to ones eligibility expiration date.
MARTA Mobility. MARTA is a stable in Atlanta and people stay with them till retirement.
Upon receipt of a completed application, MARTA Mobility must make an eligibility determination within twenty-one (21) calendar days of receipt. Text Only September 2022 Mobility Newsletter, Text Only_May 2022 Mobility On-the-Move Newsletter, July 2022 Mobility On-the-Move Newsletter, Text Only_July 2022 Mobility On-the-Move Newsletter. The CCR will make every effort to accommodate requested pick-up or drop-off times. If service is to be suspended, the reasons will be provided. It is the customer's responsibility to notify the CCR of security procedures; including gate codes when the reservation is made and to arrange quick access for the Mobility Bus. MARTA will transport packages that a customer can independently carry on or off the Mobility Bus in one trip. MARTA Mobility is our service that provides ADA Complementary Paratransit service to anyone unable to ride or disembark from our regular MARTA transit services. ATLANTA - The first of Atlanta's Streetcar vehicles has been repaired and is back in service.
MARTA Customers infractions will be reviewed at the end of each month and their future Mobility service may be suspended if the infractions are deemed excessive..
MARTA Mobility | Atlanta, GA | GatherMS Click hereto learn about MARTA's Travel Training Program. Customers will receive presumptive eligibility to ride MARTA Mobility if the completed application is not processed within twenty-one (21) calendar days.
MARTA and MTM's Contract for Eligibility Assessment Services For the customers safety and comfort, the following ADA requirements must be met: Mobility Aid Securement and Seat Belt Policy: All Mobility Customers are subject to the MARTA (Ride with Respect) Code of Conduct. Learn more. This applies to an individual who, because of their disability, cannot access a bus stop or a train station to board the fixed route system and cannot access their final destination after disembarking from a fixed route bus or train. The customer has ten (10) days from the postmark date of the written notification to appeal a pending suspension. Operators will assist customers who require door-to-door service by carrying a limited amount of packages (what the operator can carry off the bus in one trip) to the exterior door. We introduced MARTA Employee Self-Service to help streamline our human resources and payroll process. Lost Item Inquiry Formfor lost items. MARTA Mobility Breeze Cards must be obtained from the MARTA Reduced Fare Office after customers receive confirmation of their eligibility. MARTA Mobility is our paratransit service available to anyone unable to ride or disembark from our regular MARTA transit services. You may also e-mail:
The assigned Mobility Bus is scheduled to arrive during this time. Transfers between CobbLinc Paratransit and MARTA Mobility are free at the Cumberland Transfer Center and the MARTA Arts Center Rail Station. Untapped Breeze cards will lose value if not activated within this time period. Partnership Program. 2424 Piedmont Road, NE
Failure to follow the Code may result in immediate expulsion from MARTA property, suspension from the use of transit property and services, and loss of unused fare media that expires during suspension. The maximum combined weight of all packages cannot exceed twenty-five (25) pounds. Marta Mobility 2010-2023 Create a custom marta mobility application 2010 that meets your industry's specifications.
Accessible Services - MARTA However, customers should contact the local transit authority to confirm scheduling rules and regulations. MARTA Mobility Travel Training Program is a free self-paced program where individuals learn how to travel safely and independently on MARTAs system. Riders' Advisory Council; . Atlanta, Georgia 30324-3330. Mobility Fares. Customer Name (first and last) or Customer Identification Number. Call 404-848-5000 and start your Balance Protection. MARTA secured a $2.6M grant for the purchase of 6 New Flyer Xcelsior battery-electric buses that will reduce fleet emissions. Small strollers or carts must be securely held and not block aisles or passageways. 404-848-5000 . These buses operate in an ADA-designated service area within Fulton, DeKalb and Clayton Counties and the City of Atlanta along a 3/4-mile corridor located on each side of all fixed bus routes and in a 3/4-mile radius of each station. Customer Service. Please contact
MARTA Police (Emergency) 404-848-4911. The buses operate in an ADA-designated service area within Fulton, DeKalb and Clayton Counties and the City of Atlanta. A.Unconditional eligibility (all trips), This is a person's eligibility category when it is not reasonable to use the fixed route service under any circumstances, regardless of weather, distance to the stop, and so on.
MARTA Get to Know MARTA. The Code prohibits inappropriate behavior on MARTA property to include but not limited to the following: No operating or tampering with any equipment while onboard a Paratransit vehicle. It's part of making MARTA a transit system everyone can use. Upon receipt of the Breeze Card, Customers will be asked to sign a written affidavit which acknowledges the following points regarding the use of the Mobility Breeze Card: 1. Customers are encouraged to call the MARTA Reduced Fare office at (404) 848-5112 to report a card lost or stolen. Disadvantaged Business Enterprises (DBE) Program, MARTA's Transportation Assistance Program for the Homeless, Title
Indicate a travel Companion or an authorized Personal Care Attendant (PCA) when applicable.
MARTA Mobility Guide - Metropolitan Atlanta Rapid Transit Authority MARTA Mobility is our service that provides ADA Complementary Paratransit service to anyone unable to ride or disembark from our regular MARTA transit services. 1. The goal: make life simpler for all our employees. The customer must prioritize either the Drop-off or Pick-up time when making a reservation. Partnership Program.
Accessible Services - MARTA MARTA - Metropolitan Atlanta Rapid Transit Authority Makes public transit equally accessible for eligible individuals whose disabilities prevent them from getting to and from fixed route services or riding fixed route services. Customer Service. Fares are subject to change; however, in accordance with ADA public law, fares for MARTA Mobility cannot exceed twice the fare for regular fixed route and rail service. If approved, the letter of eligibility determination will include instruction regarding how to obtain a MARTA Mobility Breeze card, MARTA Mobility Customer Guide, and Orientation, which explains how to ride MARTA Mobility. Please complete the
2424 Piedmont Road NE
Mobility Operators do not provide services that exceed door-to-door assistance. Customers will not be charged with a No-Show if the Mobility Bus arrives outside of the thirty (30) minute Ready Window, and he or she chooses not to travel.
Contact - MARTA GUIDE Customers may also cancel via the MARTA website @
MARTA Mobility. Mobility Fares; Partnership Program; University Program; Student Program (K-12) Group Discount; Parking. Requests to suspend subscription service must be made at least thirty (30) days in advance. Cancellations made less than two (2) hours before the scheduled ready time are considered Late Cancellations, The Mobility bus arrives at the correct scheduled pick-up location, within the Ready Window, and the customer.
PDF RIDER'S GUIDE - Metropolitan Atlanta Rapid Transit Authority 1. Wheelchair electric power must always be turned off until the operator instructs the customer to re-engage. Atlanta, GA 30324. Reservations can be made by calling Paratransit Reservations at (770) 427-2222. 404-848-5000 . https://pass.itsmarta.com/Account/Login. Overview About MARTA. Solicitation or selling goods or services without the express permission is prohibited. The Travel training service will match you with a travel trainer who can: The U.S. Department of Transportations ADA regulation, 49 CFR 37.129 (a) provides that, with the exception of certain situations in which on-call bus service or feeder paratransit service is appropriate, complementary paratransit service for ADA paratransit eligible persons shall be origin-to-destination service.. For safety purposes, it is strongly recommended that wheelchairs be backed onto the hydraulic lift.