If you have an issue you can find out if is just you, or impacting others in your area. Representative Office. Raise a general billing enquiry. We offer reliable connectivity, but sometimes faults do occur. When people connect, there's no limit to the good they can do. If youve got a smartphone, youve likely got WhatsApp installed which means you can contact BT Business directly using its WhatsApp support number. BT Phone Number for Customer Service & Broadband, Where To Get the Best Moving Boxes in 2022, Power off your BT Broadband router and disconnect it from the power, Plug your router back in to the power outlet, Wait at least two minutes to allow the router to fully boot-up and connect, Youll get a follow up call within 30 minutes, On the next screen, choose the product you need help with, Online via BT Live Chat or the complaints form, Eight weeks has passed since you first made your BT complaint, BT have issued you with a deadlock letter, Post: Ombudsman Services: Communications, P.O. Discover solutions that are built for your business, whatever you do. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. Our great-value business broadband offers fast speeds and a reliable connection. Fibre business broadband only 25.95/month. Cyber-attacks are on the rise, and you cant afford to be complacent when it comes to internet security. That means you get fast, reliable speeds. Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. Its quick, easy and available 24/7. Create an account Are you an EE Mobile customer? We aim to fix any faults within five hours day, night, or weekends. Dont miss our hassle-free ways to help yourself. We can only deal with BT Business accounts. This means finding the right BT phone number can be more difficult than you first thought. Log in to report a fault and youll go straight to the correct place to fix problems. BTnet Express From 50Mbps Ideal for smaller businesses Box 730, Warrington, WA4 6WU, In the drop-down menu, choose Contact BT Business, Then choose the product you want to talk about. That's why we've been named as a leading service provider by Gartner. You should never need to contact BT Openreach unless youre reporting an issue with street furniture such as telegraph poles, fibre cabinets, etc. Contact Us | BT Business Contact Numbers | BT Business This is just a tiny fraction of the information contained on BT Business' contact page! All prices exclude 20% VAT. But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat. The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. Hosting video calls. Our dedicated internet lines are tailored to suit your business needs, with different packages according to your requirements. Fix Problems and faults Contact Chat, phone, or email Contact us about. WhatsApp us, The quickest and easiest way to contact us. track your order here. You can escalate your complaint to the Ombudsman provided you have met at least one of the following criteria: You escalate your BT complaint to the Ombudsman in the following ways: If youre a BT Business customer, there are different BT phone numbers for business customers. BT Email Help | Get support for your BT Email | BT Help BT Business | UK's Best Phone & Business Broadband Provider The Phone/Broadband/Fault Reference Number you have entered is invalid, please try When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. Free from UK landlines. Visit our online customer service help and support areas If you need to write to us, please check the back of your bill for the right address to use. Message. Complete account control at your fingertips. From networking solutions to link your locations, to security systems to protect your business, were here to help you kickstart your digital transformation. You need your billing account number. If you've got a BT TV or BT Sport subscription, you will need to speak to the BT TV and Sport specialists with your enquiry. However, weve compiled a list of the most common BT phone numbers so you can quickly find the right one for your query. Contact BT | BT Plc From top tech articles to new events coming your way, and from cases studies to digital transformation inspiration, find it all in one place. View bills, set up and manage devices, check service status, speed and much more. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Report a fault | Broadband & phone fault reporting | BT Business We always aim for 100% target availability, but sometimes things do go wrong. Try contacting support if you still can't track your order. Best if you're on your mobile. Contact | Business Broadband & Internet help | BT Business If you're having trouble with your Broadband, the first thing you need to do is to run a few checks on your BT Broadband router. Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news Search The Phone Book from BT to find contact details of businesses across the UK. Download it now and use your device to be totally on top of things: View, pay, and download your bills. The third step involves a second escalation of your BT complaint and is the final step that BT will take to resolve your complaint. Discover SME solutions Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. In order to view the dashboard you will need to add Our insights and events hub is your go-to destination for help and advice on the future of your business. Whatever industry youre in, weve got tailored solutions to help your people work smarter. Whether your sites are in the same town or further away, keep your teams close with intelligent networking solutions. The available options are: To contact BT Broadband by phone, you will need to call the number in the table below and follow the IVR instructions to get put through to the right department. If you're calling from you BT Mobile phone number, you can also just dial 150 instead of the full number that is listed in the contact table below. Fix Problems and faults Contact Chat, phone, or email Contact us about. We guarantee we'll carry out repairs within five hours so you can continue with business as usual. Price quoted only available on a 5-year term contract and applies to new circuits only. BT broadband complaints. When you run the tests online, well ask you simple questions, and let you know how well put things right. Contact | Phone line & services | BT Business Business help Phone line & services Contact Phone line & services Popular Commonly asked questions Setting up Get up and running Using Making the most of . Popular shortcuts Order number Track a fault Report a fault We needed to save money for the good of the Gosport and Fareham Academy Trust. Every single time. Mobile costs may vary. Necessary to provide basic functions of the website such as page navigation. Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. How to Contact BT Openreach? Help and support | BT Business IT Support For Business | 24/7 IT Support | BT Business There are lots of quick and easy options to manage your . post offices in East Stowell (Marlborough - Wiltshire) | Type of BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. Work faster, smarter, safer, and stay connected with your world. By phone 0800 800154. How do I contact BT? | BT Business 4190816 EEE producer registration number : WEE/AH0065TW Need some help with a BT product or service? Report a fault online to put things right. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. If you're on your computer, you can download WhatsApp for Desktop. Get a 200Mbps leased line for 299/month (ex VAT). 0330-123-4567 from a mobile Live chat, phone or email for business billing enquiries, No matter how hard we try, we don't always get things right first time. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. BT business solutions Work faster, smarter, safer, and stay connected with your world. Contact | Phone line faults | BT Business If youre still having an issue with your connection, you should get in touch with BT Customer Service to have them run some remote tests to get you back online. If it's for your home account visit BT for the home. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. About BT Our Executive Committee The Executive Committee provides input and recommendations to assist the chief executive with strategy development and operational management. You can do lots of things without picking up the phone. decking in Hutton Buscel (Scarborough - Yorkshire) | Type of Business The solutions we sell are integral to modern life. Our SME solutions are for you. Its as simple as sending a message, answering a few verification questions, then getting your BT Business problem solved. If you have a fault, you can find out whether it also impacts others by checking the service status in your area. BT.com Business My Account Log in Username / Email Password Forgotten login details Not registered? T&Cs apply. Running cloud-based applications. We have a range of ways to get in touch for new and existing customers. Your order number will look like one of these. Or ring us on : 0800 672 331 Register a complaint Contact Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. Available 24/7Free from UK landlines. Weve teamed up with Google to offer free training and one-to-one mentoring, to help you connect with customers and take your business to the next level. If you need help quickly, use the other contact options. Compare leased line pricing and find the best fit for your business. charity shops in Kingstanding (Birmingham) | Type of Business | The BT Business: 3 Cautionary Lessons of Bad Customer Service - Boagworld Starts with VOL followed by three and eleven numbers, Oops. BTnet is optimised for voice traffic, including Cloud Voice and SIP services from BT. We may receive commission from selected partner providers on sales of some products and/or services mentioned within this website. Contact BT | Call us or chat online | BT Help Selectra encourages you to carry out your own research and seek advice if necessary before making any decisions. In the table below, youll find each BT phone number, as well as the IVR options you need to press to reach the right department. Discover solutions that are built for your business, whatever you do. BT Business App Save time, manage your account, and check your services at your fingertips If you have a dedicated IT Specialist, please contact them using their direct phone number, or by email. Not only that, you can also contact BT business in the following ways: To get in touch with BT Business by phone, there are several numbers and IVR options to choose from depending on the nature of your call and also what kind of business you are. Download it now to be totally on top of things: View, pay, and download your bills. Safety starts with understanding how developers collect and share your data. BT.com Business By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. Weve laid out a new set of commitments in our first business charter, showing our customers BT is serious about helping UK businesses and the public sector in the world of ever-changing technology. Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. Monday-Friday08:30 - 17:00Free from UK landlines. a fault or order with your fault or order references. Dedicated leased line, just for your business, Guaranteed upload and download speeds of 50Mbps (100Mbps option also available), 100% target availability SLA so youre always connected, Guaranteed 5-hour fix time if something goes wrong, a month | 60 months | no connection fee | T&Cs apply, Maximum upload and download speeds of 1Gbps, Flexibility to change your speeds in line with business requirements, Additional resilience options to keep you connected. Use the contact options below once you have placed your order. Mobile costs may vary. Be confident about transforming your business. This is a great resource if youre trying to solve your problem as it's very likely someone else had the same problem and got a reply with the solution. We use Direct Private Peering, so traffic doesnt pass over the public internet, and our low latency network minimises lag for unrivalled performance. order and you'll shortly receive an email with an order number you can use to Dont miss our hassle-free ways to help yourself. That means you get fast, reliable speeds. Achieve a smarter digital future with our technology and business solutions for public sector providers. Connect your people and places with smart solutions tailored to your business. Looking for help placing an order? Garden Furniture and Ornaments in Mossley Hill Liverpool Subject to credit check, business registration and a 5-year minimum term. Location. Help with BT Business services including broadband, phone lines, systems, mobile, hosting, email, and billing. Mobile costs may vary. Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs BT One Braham Braham Street, London England E1 8EE Get in touch via our contact form or ring us on: + 44 20 7356 5000 (general enquiries only) Show location on Google maps Billing enquiries Visit our Billing FAQ page. We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. BTnet is an internet connection dedicated to your business, so you don't need to fight for bandwidth with anyone else. Sharing files. We're sorry but you need to use a different order tracker for that reference. Glasgow, Scotlandbtbusiness.custhelp.com/app/homeJoined February 2009 5,644Following 13.5KFollowers Tweets Tweets & replies Media Likes BT Business Care's Tweets BT Business Care @btbusinesscare 4h And if you do experience service stops, well provide money-back credit. Prices ex VAT. From backing up data to sending hefty files, the UKs no.1 dedicated leased line can handle it all. Change your UK billing address. Mobile costs may vary. How to Buy an Online Listing . You'll get a PDF file to keep and print out. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. Contact sales. We're one of the world's leading communications services companies. Suitable for larger businesses in a range of different circuit options, BTnet Ethernet access offers a fast connection for data-hungry businesses. If you're not happy with how your complaint has been dealt with, our guide will tell you what to do. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . We're here to keep your teams connected as the trusted partner of businesses around the globe. So you get the same service, and it could save you time too. Simply follow the instructions and you might not need to call BT Broadband. BT Business broadband, phone line, email or Cloud Voice services not working properly? Contact BT . By reporting a fault online, you use the same tests that our advisors would talk you through if you called us. Report a fault online to put things right. If your BT complaint is still unresolved or you feel that it wasnt dealt with appropriately at the first step, you can ask for your BT complaint to be escalated. BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. The Executive Committee assists the chief executive to: develop group strategy and budget for approval by the Board About BT | BT Plc Mobile costs may vary. BT Phone Number for Customer Service & Broadband - Selectra The BT Business live chat is available Monday to Friday from 8am to 6pm and you can access it by following these simple steps: If BT live chat is available for your enquiry, you will see a button marked Chat now. If you're on your computer, you can download WhatsApp for Desktop. More information and review your options. The Future is Now: Combat sophisticated cyber-threats with smart technology and continuous staff training. It's not just quicker to view bills and track orders, you can even test the speed of your broadband. Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. BT Cloud Voice combines the features of a traditional phone with the flexibility of the cloud. In some cases, BT might need a little time to investigate your complaint and find the best course of action. You'll find it on your bill. Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. Get TalkTalk today for fast and cheap fibre broadband. Choose your leased line plan Compare leased line pricing and find the best fit for your business. Offer ends 5 March 2023. If you want to track a home order, click the button below. For full Terms and Conditions and Service Level Agreements (SLAs), visit the BTnet Leased Line heading at business.bt.com/terms under the Broadband and Internet dropdown. Heres how well help put things right. Sounds good doesnt it? Rest assured that your call is really important . Get BT email help to manage your BT email account, learn about security, setting up, logging in and how to reset a password. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Phone line not working properly? 08:00 - 18:00. At this point, your complaint will be escalated to the Telecommunications Ombudsman for an independent review of your BT complaint.
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