stubhub corporate office email stubhub corporate office email

If your tickets didn't sell, turn the listing off and the tickets should reappear in your wallet. Its possible that someone with an identical problem has posted for help before. Its growth lagged that of rival Amazon, while its profit margins had eroded as well, thanks to rising marketing costs. StubHubs customer service line is available from 5:00 AM to 9:00 PM Paci Understandably, the situation remained difficult and challenging, with many still frustrated as we managed the tangled mess between sellers, buyers, leagues, venues, and more. StubHub will send you an email with instructions on how to claim your refund or credit. She sits on the board of directors of Urban Outfitters and will remain Chairman of theBoardlist. The Utah-based firm announced on LinkedIn it We are thrilled to be a part of the eBay family, and we look forward to continuing our innovation in ticketing as part of the StubHub brand.. In January of 2019, activists took a stake in eBay, joined the board, and petitioned it to sell StubHub in order to create more shareholder value. If youve got an especially unique problem and nobody on the customer service phone line can help you, email might be a good way to get more concrete help. Come join us to plan your next live event experience! Luckily, weve compiled (and tested!) Does StubHub have live chat? WebWe send a demand letter to the StubHub corporate office to start the process of solving your case before you move forward with arbitration. Oscar Ferruz Director of Supply, Primary and Operations. WebOUR PARTNERS. Sign up for News Alerts to receive occasional emails about eBay corporate announcements. All Rights Reserved. She also founded Joyus, the first video commerce marketplace online, was CEO of Polyvore, the leading fashion and lifestyle platform and was previously the Founder & SVP of business development at leading fintech platform Yodlee. The contact number is only for US and Canada. Somehow, Id have to navigate us through it. If youre in a rush to talk to someone, press 4its usually the fastest way to get someone on the line. The business owners that power this multibillion dollar industry are changing, and a new era of the business of sports is underway. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? Corporate Phone Number: 1-415-222-8400. During March and April of 2020, our leadership team and I rapidly restructured multiple parts of StubHub and its operations. Depending on who acquired us, I might have the opportunity to lead the company post-sale, or I might not. Will His AI Plans Be Any Different? These statements are based on eBays current expectations, forecasts and assumptions and involve risks and uncertainties. Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. He was thrilled to be buying his old company back fourteen years after hed left it. I had closely considered these challenges (the subway) when I took the job, but concluded that I could still thrive and have impact as StubHubs leader. First, we adapted all of our previous policies to our new Covid reality, dealing with thousands of angry customers who wanted their cash back immediately for ticket purchases theyd made on now suspended events. I expected the job to be challenging and anticipated risks to my professional success related to my leadership execution, competition and changing priorities from our corporate parent. eBay Files Supreme Court Amicus Brief on Internet Sales Tax, eBay and Natural Resources Defense Council Collaborate for Earth Month. The flagship is located at 1412 Broadway on the corner of Broadway and 39th St in Manhattan. Email Address. We give them a time frame to offer StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the dismay of many customers, the company told The Associated Press.. For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub. form" and let us know how we can help you. "In a world where the richest moments in life are becoming less about the things people have and more about the experiences they have to share, the acquisition of Ticketbis will allow us to connect millions more people with inspiring events, said Scott Cutler, President of StubHub. Then came the coconut, an event none of us could have predicted. UPDATE: eBay has completed the acquisition of Ticketbis, an international ticket marketplace with a current presence in 48 countries. WebStubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances. Two big events changed our journey, one of them a subway (an occurrence we could potentially anticipate), the other a coconut (a freakish, truly unexpected event). To subscribe, click on the button below and copy the URL into an RSS reader. Actual results could differ materially from those predicted or implied in this press release for a variety of reasons. As the largest ticket marketplace in the U.S., we enable fans to buy and sell tens of thousands of tickets, whenever they want, through our desktop and mobile experiences, including our StubHub and StubHub Music apps for iPhone, iPad, Apple Watch and Android. Open our virtual assistant, click on "Contact form" and let us know how we can help you. Jeff Zwelling TBD. WebStubHub phone numbers 1866 788 2482 4 7 USA & Canada 1800 770 534 0 0 Australia More phone numbers StubHub website www.stubhub.com What is StubHubs email WebStubHub's corporate address is: 199 Fremont Street, Floor 4 San Francisco, CA 94105 StubHub's corporate address is: 360 Third Street, Suite 400 San Francisco, CA 94107 Welcome to StubHub Support hours. In this regard I was right; but major unforeseen risks would also unfold on my journey. StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. I was now even more convinced of this strategy, and lobbied eBays CEO to allow us to acquire other ticketing companies so that we could compete more effectively against our main rival, Ticketmaster/ LiveNation. eBay Invites Shoppers to Fill Their Carts with Color at First Virtual Block Party, eBay Connect Pushes Developers to Innovate. This was not just bigit was unprecedented. Sukhinder Singh Cassidy will become the president of StubHub, a division of eBay Inc., starting May 2. His digital chapbook, The Internet, was also published in TL;DR Magazine. As president, I would be asked to help StubHub grow in new areas even as it improved its customer experience and delivered steady profits for eBay. They mention on their website that you should call their normal customer service number to ask about adding an event. Offering a superior fan experience at its core, StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. For UK media enquiries, please get in touch with the, Alternatively, you can send us an email at, Customer service all the way to your seat, 2000-2023 StubHub. Enjoying This Built In Excerpt? Find startup jobs, tech news and events. Search open jobs at StubHub in Salt Lake City and find out about the interview experience in Salt Lake City or explore more of the top rated companies in Salt If a crisis like this had hit us earlier, wed have been in better shape to weather it. Overnight, every sports league in the nation postponed its season, and promoters and venues canceled thousands of planned music events. We ourselves chased thousands of sellers who already held these same funds in their own bank accounts (since we remitted cash to sellers very quickly after any ticket sale in the course of normal operations). Level up your tech skills and stay ahead of the curve, A comprehensive look at the most efficient ways to resolve an issue with StubHub. Personally, though, I found it disappointing. Todays news builds on StubHubs history of innovation and strong tradition of firsts, which include forging the first ticket guarantee that covered both buyers and sellers in 2006; launching the industrys first ticketing app on iOS devices in 2010; being the first ticketing company with stadium naming rights in 2013; and now, becoming an international ticketing leader by adding the Ticketbis business to its offerings. To compare, worldwide StubHub employees have given a rating of 3.4 out of 5. Ticketbis, founded in 2009, is based in Bilbao and Madrid, Spain and became a market leader in Spain in its first year. You should not rely on any forward-looking statements. It provides services for buyers and sellers of tickets for sports, concerts, theater, and other live entertainment events. StubHub uses technology to enhance and improve peoples live experiences, and the new flagship store serves as an extension of its award winning customer service. Built In is the online community for startups and tech companies. We connect fans with their favorite teams, shows and artists and introduce them to the ones theyll love next. Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ professionals. StubHub is an eBay company (NASDAQ: EBAY). I ordered tickets but can't view them online even with the access code. We pride ourselves on being a brand differentiator who engages with StubHub customers in-person to amplify the fan Find contact information here. All information in this press release is as of May 24, 2016, and we do not intend and undertake no duty to update this information. StubHub, a ticket reseller born in San Francisco, will close its SoMa office and lay off more than a hundred workers. Although I couldnt have predicted the pandemic and its implications for StubHub, and the decisions at the end were excruciating to make, I look back on my time as StubHubs president as a success in terms of my ability to deliver outcomes and have impact. If you buy through links on our site, we may earn a commission. The implications for my own role at StubHub were uncertain. We use cookies to make wikiHow great. The online secondary ticketing market has been around in the U.S for over a decade, however, in many countries, this type of business model is relatively new and unknown. Singh Cassidy succeeds Scott Cutler at StubHub, who recently became SVP and head of eBays Americas business unit. StubHub is proud to work with world-class partners - including teams, artists, and venues - to help them connect with their fans, grow their business, and give our customers an amazing event-going experience. Copyright 2021 by Sukhinder Singh Cassidy. Our business partners include more than 60 teams in MLB, NBA, NHL, MLS and NCAA, plus ESPN, NBC Digital, AEG and Spectra Ticketing & Fan Engagement. WebCall us during our business hours US and Canada 1.866.788.2482 Toll free Everyday: 5:00 AM - 9:00 PM Pacific time Corporate Office Customer Service Mail PO Box 448 12180 S StubHub, Inc. Attn: Litigation Department, Re: StubHub Notice of Dispute. Within nine months of my arrival at StubHub, thats exactly what happened. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. customersupportuk@stubhub.co.uk. Open our virtual assistant, click on "Contact Enter a name to find & verify an email >>> Rocketreach finds email, phone & social media for 450M+ % of people told us that this article helped them. 2 if you have questions about buying tickets. It Through technology and world-class customer service, StubHub's store simplifies buying, selling and accessing incredible live experiences. Search through past posts using the search bar at the top of the forum page. Olivier Ropars Vice President & CMO. StubHub only has one customer service number, so you'll call 1-866-788-2482 no matter where you live in the world. Singh Cassidy brings decades of leadership and technology experience as a founder and CEO spanning ecommerce, digital content and business development. StubHub gets a lot activity from users on Facebook than it does on Twitter. WebStubhub Corporate is the exclusive B2B division of Stubhub, an eBay company and the worlds largest ticket marketplace. eBay Inc. (NASDAQ: EBAY) is a global commerce leader including the Marketplace, StubHub and Classifieds platforms. StubHub doesn't operate in Singapore, so you'll have to place an international call to call the US customer service number (which is the only customer service number) and ask for help. Whether online, mobile or in person, StubHub is dedicated to connecting fans to the artists, athletes and performers they love. During my first months on the job, my team and I worked hard, restructuring parts of the business to improve its efficiency, as well as beginning to invest in new products and services. Looking for More Built In Book Excerpts?My Secret to the Success of Amazon? Personally, though, I found it disappointing. StubHub is the largest ticket marketplace in the world and enables fans to Ticketbis is one of the first to successfully export the American-born business model to the regions of Southern Europe, Latin America and Asia. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. As I saw it, shareholder pressure might even open up new strategic possibilities, like spinning the company out into its own independent public entity. This article has been viewed 52,013 times. Contact StubHub customer support at toll-free or legal phone number. Call or write an email to resolve StubHub issues: Refund, Shipping and Delivery, Account. Visit the company website www.stubhub.com or help center for more information. Instead of StubHub acquiring another player in live entertainment, as I had lobbied for, the board concluded that it was time for eBay to sell its non-core assets, including our business, to another player. 1 if you bought tickets and you have a problem with them. 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