You will need a username and password to access the Site and use the Services. I can't believe they are allowed to do this and that there is no method of recourse especially when I told them within the hour I didn't want the tickets. Takes a few years for people to realise they are dodgy. Viagogo won't cancel my order MoneySavingExpert Forum The sale of stolen property on viagogo is strictly forbidden and violates local, country and international law. 13th June 2017 - email received to say I was being refunded I do not want these tickets your have lied and these tickets are not even for sale yet in Australia. Report a violation. For Customer Service enquiries, please visit our help centre. To post a ticket for sale on viagogo You must first register with the Site. This will be deducted from your next payment. No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. 5.2 Violations, Termination and Suspension. viagogo charge for cancelling sale - kazuyasu.net 4.1 Double Posting and Removal of Tickets. If You have a dispute with one or more members, You release viagogo and all affiliated companies, officers, directors, agents, parents, subsidiaries, legal representatives and employees from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with such dispute. Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. list of all forged in fire contestants; brothers taste of asia shut down; john o'mara gangster squad; This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. As part of our listing guarantee, should the sale not be fulfilled, viagogo reserves the right to charge the cost . The money is paid to us, and the Seller is compensated for the sale according to their selected payment method and the payment policy in the help pages. When We receive an offer by bank transfer, We will check to see if the bank account is valid. viagogo's liability to You or anyone else in any circumstance is limited to the lesser of (a) $250, and (b) the total value of all tickets and other items you bought and/or sold via viagogo during the action allegedly giving rise to liability. We are not involved in the actual transactions between Buyers and Sellers. Editor, Marcus Herbert. I would like to have a break down of why this should cost so much and a POC for redress. I recently sold 2 WWE RAW tickets for the London show through viagogo and I am still waiting for the money to be paid into my PayPal account which should have been completed the beginning of may when the event took place. So why is it my responsibility that the buyer must go to the event having bought the tickets? Hannah Goodbody. This does not prevent us from varying these terms without reference to them. In its FAQ for Can I cancel my sale? If this is also unsuccessful We will not offer a refund. 1.1 Introduction. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. After confirming I was happy to sell they sent an email saying that o needed to post them today (which is not possible as I am away). I want my money back how do I go about this? 3.2 Other Information. Is It Legal for Viagogo to Charge Me a Sellers Cancellation Fee? missing persons national parks. Can I buy tickets that are personalised with someone else's name on them? Issues must be reported within 14 days after receiving the tickets otherwise this will no longer be covered by the viagogo Guarantee. If You do not qualify, do not use the Services. 6.9 Change or Suspension of Site. Viagogo either paid a higher price for the replacement tickets or have charged you the full cost of finding the replacement fees without giving you adequate credit for what they received from the buyer. I am now in a position that I am still waiting to sell my tickets (for a minimum of 1000) and I still can't. When I clicked to 'report a problem' thinking o could explain the situation, I just got a messaging saying the order had been cancelled followed by an email saying my card would be charged 20 (from card details I was told were only required for ID and would not be charged). Why is the price printed on the ticket different to what I paid? 4.2 Stolen Property. "are you sure you want to back out of the sale, the average price for estimated tickets would be $xxx which will be charged to you if you proceed", Its likely impossible to work out in an automatic way how much replacement tickets would cost. When booking on viagogo, even when you select the amount of tickets you want e.g. viagogo charge for cancelling sale. I therefore would like 40 refunded to my account please. By using our Site, You agree to accept this Agreement. These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you ("You") and viagogo AG ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). viagogo charge for cancelling sale. You agree that We may report any activity that it suspects violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. Claim it and get a lot of features. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. yahoo song song; jennifer oates daughter of warren oates; michelle robinson sid vicious wiki; jobs that make $60k a year without a degree; 310 east chicago street milwaukee, wi 53202; what is a midlife crisis for a woman; florida classic car show 2022. football managers without a . 21st February 2017 - email to say event had changed starting time viagogo - Buy & Sell Concert, Sport & Theater Tickets Thus, the ticket price shown (before our fees) may include VAT (UK or other) as appropriate. I bought tickets for my sister and I to going and see Giggs at the Southbank centre last Monday. No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. I have taken reasonable steps with my phone calls and emails and have no in my view a helpful response to resolve this situation This Agreement (and all documents incorporated by reference) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. 11th June - emailed to ask if my tickets were valid for new venue as I had read online that is was being relocated "Comparably priced" replacement tickets are determined by viagogo in its sole and absolute discretion. I really hope I can get a speedy and suitable outcome as I feel this is not an acceptable outcome not being given this simple opportunity The tickets were listed and sold for $267 in total. I cannot believe that I have been charged nearly 80 extra to what was on the final screen at confirmation of purchase. However, the next day I received an email informing me that the purchase had been cancelled and I'd receive a refund in up to 10 working days. 6.7 Third Party Information. Why do my tickets have someone elses name on them? 5.4 Making Adjustments. I put 2 tickets for sale on the website 2 days ago and it was sold after a few hours. When You sell tickets on viagogo, provided you provide the exact tickets listed for sale and the ticket Buyer successfully gains entry to the event, viagogo guarantees that you will be paid for your sale. 7.3 Additional Policies. Paid ticket prices plus x5 booking fees, plus x5 postage fees to be posted to one single address. 2.6 Making an Offer. You are not permitted to use this website other than for the following, private, non-commercial purposes: (i) viewing this website; (ii) buying and/or selling tickets on this website; (iii) viewing transaction details; and (iv) making use of other facilities that may be provided by this website. I have received no contact re the rearranged date of the June event. This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. At no time do We provide the Buyer's payment information to the Seller. The Buyer name and address is provided to Sellers for the sole purpose of delivering the specific purchased ticket(s) and may not be used by the Seller for any other purpose, either in connection with such delivery(ies) or separately from such delivery(ies). To register, You must provide your real name, address, phone number, and email address. Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. viagogo allows individuals to sell unwanted tickets on its platform. You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk. viagogo charge for cancelling sale viagogo charge for cancelling sale Posted at 07:21h in timber framing courses alberta by pastel silver overtone on brown hair 2.1 Requirements. viagogo charge for cancelling sale. How do I unsubscribe from your newsletter? The company, which was founded in London in 2006, has a network of more than 60 global websites with customers in 160 countries. viagogo charge for cancelling sale - oshawanewhome.ca Once Buyer and Seller have entered into a transaction, all transactions are covered by the viagogo Guarantee. Sellers will be able to see the service fee and taxes on our fees before completing the listing process and thereby committing to sell their tickets. By using our Site, You agree to accept this Agreement. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. what if the buyer got the tickets and did not want to go the event, and claims that he/she was denied entry after the event. On the web site it claims I have been refunded so I cannot send an enquiry. 6.4 Release. You may only use the Services if You can legally enter into and form binding contracts. How do I find tickets I've already downloaded? women's ray ban sunglasses sale; cnut the great cause of death. Except for the express warranties stated in this agreement, We provide the software, site and services on an "as is" basis and "as available" basis without any warranties of any kind. 1.3 viagogo Guarantee. 6.5 Tax Indemnity. So it seems like the extorbitant fee was for them to reorganising another 2 tickets. To be a member of this Site, You must agree to accept the terms in this Agreement. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. I wouldn't think it could be that improbable to query this as they have all the data available for them. 2.9 Seller's Confirmation Obligation. If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site. During the weekend I received an email declaring you do not have tickets and will be cancelling our event and refunding the money. I sent my two platinum tickets for the ICC champions final to viagogo on Thursday after speaking to one of your customer services by courier. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. The use of automated systems or software to extract data from this website for commercial purposes, (screen scraping) is strictly prohibited. Piggyback tickets may not be sold in the same listing. In the event that the Buyer fails to return a Season Card to viagogo within 24 hours of the event concluding, the Buyer agrees that viagogo may charge an additional failure to return fee of 200 per season card that is not returned to the payment method that was used to purchase the tickets. It was too late by the time we received your email to book things in. If tickets are not consecutive, then the Seller must create a separate listing. You may only use the Services if You can legally enter into and form binding contracts. VIAGOGO scams their customers, DO NOT USE IT. If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected. Under no circumstances is viagogo liable for any additional costs You incur if you purchase tickets from a third party for tickets you were unable to purchase on viagogo. Note: this address is not the Customer Service address. This fee will be deducted from your payment. Look forward to your response . 6.7 Third Party Information. I demand my money back as they never made the concert due to it being outside on the heat. You acknowledge and agree that the foregoing disclaimers and limitations of liability represent reasonable allocations of risk, and that the pricing and other terms and conditions of this agreement reflect such allocations of risk. viagogo AG is registered in Switzerland under number CH-270.3.014.628-0. If (a) a sale is cancelled for any reason; (b) we reasonably believe that you have committed fraud or other illegal act or omission during any buying or selling activity; (c) you leave a sale unconfirmed for more than 48 hours and do not Report a Problem; (d) subject to the exceptions set forth in Section 2.10 and 2.15, you aren't able to deliver the exact seats that you listed on the Site or send the tickets (and related passes if any) on or before the Must Ship By Date or you otherwise fail to fulfill the sale of your tickets or related passes; (e) you send incorrect, misrepresented, invalid, fraudulent or counterfeit tickets or related passes for any sale or portion of a sale; (f) You otherwise owe viagogo a specific amount; or (g) You otherwise breach this Agreement or owe Us a specific amount, then you authorize viagogo to withhold payment or charge your Payment Method any amount you owe us and all costs viagogo incurs due to your conduct, including but not limited to, a late shipment fee or late delivery fee, reprinting fee, shipping re-routing charges, the cost of replacement tickets or related passes, coupons, gift certificates, refunds, and other costs required to compensate the Buyer or Seller for his or her bad experience, with a minimum charge of $30 per ticket (or the equivalent in their listing currency). 6.10 Notices. We will collect proof where this is possible but in some cases viagogo reserves the right to refund the buyer and not pay the seller even if proof of non entry is not presented. 6.6 No Agency. 6.11 Permitted use. Due to a unforseen circumstance, the listing was quickly pull off and cancelled right after I was notified of the sale, which was 8 days before the concert. viagogo charge for cancelling sale. Primary Menu. Upon confirmation that the Seller is sending an item, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. To Whom this may concern Our address is viagogo AG, Rue du Commerce 4, 1204, Genve, Switzerland. Tickets came for 25/6/17. Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. As a Buyer, You grant viagogo permission to charge your credit card, debit card, PayPal account, or bank account for the purchase of the selected tickets. I have not yet received a refund for the above tickets. Tickets may be substituted with comparable or better seat locations without the Buyers approval. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable attorneys' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. 2.2 Registration. You no longer need to deliver or drop off the tickets and you can disregard any previous communication received regarding this sale. PREAMBLE the price it is sold for on the primary market). Please use caution when using the Site and remember that there are risks of dealing with people acting under false pretences. Order Number [protected] I was directed to Viagogo site NOT an official site and find I have now paid $747-85 for tickets valued at $329. There is an even bigger emotional cost due to people with learning disabilities not understanding why they cannot go to a shoe that has been booked and paid for months in advance and to top it off they are going thro a bereavement of a close family member just last week. 2.7 Payment Authorization. What was the unforeseen circumstance? power bi relative date filter include current month; viagogo charge for cancelling sale. Using the link that viagogo sent me I tried to cancel the tickets but could see no listing on my account, the whole process just takes you round in circles, you cannot contact them if you have no listing but if the problem is there is no listing then you cannot use their online forms. Not only was my son very disappointed but I have not received the refund and cannot get through to you on any of the phone numbers. During this time, the Site will be temporarily unavailable. Should you experience problems with your tickets on the day of the event you must contact viagogo within 48 hours of the incident to report the issue. I have had to change my shifts and take unpaid leave in order to attend this show and I am not happy with the outcome. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. All rights reserved Privacy Policy | My Account This email was sent by viagogo AG and may contain confidential or privileged information. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. After reading a lot of negative reviews, I had second thoughts. 16/06/2022 . Please contact me via email or call me. You agree that viagogo is not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. I bought 2 x Guns and Roses tickets for Sat 17 Jun. Sellers who commit to send tickets directly to viagogo are not required to confirm the order. Email [protected]@gmail.com Sellers: once your tickets have sold, viagogo charges a service fee. We often link to other websites, but we can't be responsible for their content. Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. I entered the incorrect email when registering, how do I change it? Viagogo cancelled my sale and wants me to pay a fee 6.2 Waiver of Consequential Damages; Liability Limit. Especially for a more obscure event where they dont have huge turnover of tickets. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. The sale of stolen property on viagogo is strictly forbidden, and violates local, country and international law. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. No, once your tickets sell, you cannot cancel the sale as the buyer is expecting to receive them. Viagogo has advised customers who cannot attend a rescheduled event to. Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. I want to raise this as an official complaint as trying to resolve this previously has simply not worked Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. - online tickets: afrikaans is groot south africa, didn't pay me for tickets sold through viagogo to adelle sale 9181945, Read full review of Viagogo and 1 comment. Sellers have forty-eight (48) hours from the time of sale of the tickets to Report a Problem if they are unable to deliver the exact tickets listed for sale. In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. By Posted cordelia movie spoilers In the term oxidizing means whmis. When We receive an offer by PayPal, We will obtain an authorization from the Buyer's PayPal account equal to the price, booking fees and delivery fees for the tickets. You may find other users information to be offensive, harmful, inaccurate, or deceptive. The Seller is responsible for determining whether it/he/she is required to account for VAT (UK or other), GST, sales tax or other similar fees (collectively, Tax) on the sale of the ticket. 4.3 Sellers Shall Not Include Promotional Material with Tickets. 6.10 Notices. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. Then I will be on the losing end of having the tickets nullified and not getting any payment whereas the buyer will get a refund. On Tuesday (June 13th), I ordered 2 tickets to see Steely Dan perform at the O2 centre in October ([protected]) and managed to grab decent enough seats for as much as 483.79. We often link to other websites, but we can't be responsible for their content. 7.1 Ownership of Intellectual Property. Roberta 7252728292 on 18 August 2022 about Viagogo in category Entertainment Company. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. Additional information can be found in our FAQs and on the ticket details pages. viagogo charge for cancelling sale - kadinlarsokakta.org They STILL are not active. viagogo charge for cancelling sale - holo3-rv.com "Comparably priced" replacement tickets are determined by viagogo in its sole and absolute discretion. How does Complain.biz work. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. 1.1 Introduction. https://www.businessinsider.com.au/the-incredible-story-of-h. viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). Hi i am very annoyed and feel very let down by your team. If You do post your ticket for sale on other marketplaces, you are required to remove your ticket from the Site immediately if your ticket sells elsewhere. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. 6.4 Release. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. viagogo - Buy & Sell Concert, Sport & Theater Tickets If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. Viagogo complaint: 50 euro charge of cancelled ticket sale. 2.18 Merchant Description. ComplaintsBoard.com is a leading complaint resolution website on the Internet. . We may take any action that We deem appropriate in our sole discretion including without limitation issuing a warning, suspending or terminating service, denying access, removing a listing or recommending You edit a listing. 2.4 Listing. viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on viagogo. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Cancelling it so close to the event is not acceptable, as explained we are both self-employed and have taken the day off for this event. figueroa street shooting; jeffrey friedman chiropractor; gifted child humming; how to adjust sim max driver; viagogo charge for cancelling sale. In the event you are reselling tickets for commercial reasons, you warrant that you have the right to do so. I was told on your website that the fees are made clear but they were definitely not. You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. This Agreement is governed by and interpreted in accordance with the laws of the State of Delaware of the United States of America. We may investigate complaints and violations of our policies. Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. It depends what the tickets are for and whether 50 per ticket is feasible. We are not involved in the actual transactions between Buyers and Sellers. Please wait for me to edit this post before posting please false representation/ unethical behaviour.